Contact us

Frequently asked questions

Got a question? You’ll probably find the answer in our FAQs. If you can’t find what you’re looking for, get in touch through the details below.

Want to make a booking?

You’ll find all availlable Flex, Semi-Flex and Non-Flex rates here at premierinn.com and on our mobile app. We don't reserve any rooms for telephone or walk-in bookings.

Our Central Reservations team can make you a Flex or Semi-Flex rate booking for up to 9 rooms over the phone on 0333 003 8101. Lines are open 8am-8pm Monday to Saturday and 10am-6pm on Sundays. Calls are charged at the national rate. 

 

For bookings of 10 or more rooms call our dedicated Groups Desk on 0333 003 8104*, Monday to Friday, 8.30am-5.30pm.

Show more
Show less

Already have a booking?

Show more
Show less

Non-Flex rate bookings

Rooms and any meals or other extras booked on this rate cannot be amended, and can only be cancelled within 24 hours of booking. If you need advice or want to discuss an existing Non-Flex rate booking, call us on 0333 003 0025. Calls are charged at the local rate.

 

Monday to Friday 8:30am – 7pm, Saturday 9am-5pm, Sunday 10am-6pm. Bank holiday 9am - 5pm. 

Show more
Show less
|Learn more about our rates

Flex and Semi-Flex rate bookings

If you want to amend or have a question about an existing Flex or Semi-Flex rate booking, give us a call on 0333 003 8101. Calls are charged at the local rate.

 

Lines are open 8am-8pm Monday to Saturday and 10am-6pm on Sundays.

Show more
Show less