Question 1

What is Southampton known for?

Accepted Answer

Southampton is known for being a major port city, famously the departure point of the Titanic. It's also recognised for its cruise terminals, historic walls and as a gateway to the Isle of Wight and New Forest National Park.

Question 2

Is Southampton worth visiting?

Accepted Answer

Yes, Southampton is worth visiting. It offers a mix of history, culture and coastal charm, with attractions like the SeaCity Museum and Tudor House as well as medieval city walls and beautiful parks. It’s also a popular base for exploring nearby areas.

Question 3

Does Southampton have an old town?

Accepted Answer

Yes, Southampton has an old town with medieval walls, timber-framed buildings and historic sites such as Bargate, the Tudor House and Garden and parts of the original town walls, offering a glimpse into the city’s rich past.

Question 4

How far is Southampton from the beach?

Accepted Answer

Southampton is close to several beaches. The nearest beach is at Weston Shore, just a short drive from the city centre. Calshot Beach and Lepe Beach are also nearby, within a 30–40 minute drive.

Question 5

How far is Southampton from the New Forest?

Accepted Answer

Southampton is around 7 miles from the New Forest, and it takes around 20–30 minutes by car or train, making it an easy day trip destination.

Question 6

What makes Southampton an interesting city to visit?

Accepted Answer

From our hotels you'll see everything that makes Southampton interesting, from the still-standing medieval walls to interesting museums and galleries and delicious restaurants. You can also take a trip outside the city to see the New Forest when staying at one of our relaxing Southampton hotels.

And now you can afford everything you want to do in Southampton because Premier Inn offers budget accommodation in the city that guarantees high quality at low rates.

Question 7

Are your hotels suitable for business travellers

Accepted Answer

Business travellers in Southampton will take solace knowing our hotels are located near the downtown business and financial sectors. We also provide convenient car park access as well as Wi-Fi, so you'll have everything you need for business or family hotels in Southampton.

Question 8

How can I spend a day in Southampton?

Accepted Answer

You can spend a day in Southampton by exploring the SeaCity Museum, visiting the Tudor House and Garden, walking the medieval town walls, relaxing in Mayflower Park and enjoying shopping or dining at Westquay. You could also take a harbour cruise or stroll along the marina.

Question 9

Does Southampton have a promenade?

Accepted Answer

Yes, Southampton has a promenade along Weston Shore, which runs by the water and offers views of cruise ships and the Solent. The Town Quay and Ocean Village areas also have great waterfront walks.

Question 10

Is Southampton a walkable city?

Accepted Answer

Yes, Southampton is a walkable city, especially around the city centre, Old Town and cultural quarter. Many attractions, shops and parks are also within short walking distance of each other.

Question 11

What to do in Southampton for Free?

Accepted Answer

Free things to do in Southampton include walking the Old Town Walls, visiting the City Art Gallery, relaxing in Southampton Common, exploring Mayflower Park or exploring the Titanic Trail around the city.

Question 12

Is Southampton good for shopping?

Accepted Answer

Yes, Southampton is great for shopping. Westquay Shopping Centre offers a wide range of high-street and designer stores. There’s also independent shops and markets throughout the city.

Question 13

Is there anything to do in Southampton?

Accepted Answer

Yes, there’s plenty to do in Southampton. From visiting museums, historic landmarks and theatres to exploring parks, marinas, and nearby natural attractions, the city offers something for history lovers, shoppers, families and outdoor enthusiasts alike.

Question 14

What’s the difference between Flex, Semi-Flex, Advance, Standard and Non-Flex rates?

Accepted Answer

Flex – Pay now or on arrival, fully refundable with free cancellation up to 1pm on the day of arrival. Our most flexible rate – you can cancel and get a full refund up to 1pm on the day of arrival. You can also amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Semi-Flex – Pay now, fully refundable with free cancellation up to three full days before arrival. Fairly flexible rate – you can cancel and get a full refund up to three full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Advance – Pay now, fully refundable with free cancellation up to 28 full days before arrival, free to amend thereafter until the day of arrival. Fairly flexible rate – you can cancel and get a full refund up to 28 full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Standard – Pay now, non-refundable. Free to amend booking at the same hotel up to 1pm on the day of arrival. Slightly flexible rate – you won’t be able to cancel and get a full refund, but you can amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Non-Flex – Pay now. No amends or refunds. Our least flexible rate – you won’t be able to cancel or amend your stay after booking.

Question 15

What time is check-in and checkout?

Accepted Answer

Our standard check-in time is 3pm. For an additional fee*, you can start your stay sooner with early check-in from 11am. Add early check-in to your stay while making your booking, or afterwards by managing your stay in your Premier Inn account. Early check-in is subject to availability and not available at all Premier Inn hotels.

Checkout is by 12 noon on your departure date. If luggage storage is available, our teams will be happy to store any bags for you if you’d like to check out before 12pm.

*Prices and times will vary depending on date and location.

Question 16

Can I check in early?

Accepted Answer

For an additional fee*, you can start your stay sooner with early check-in from 11am. Add early check-in to your stay while making your booking, or afterwards by managing your stay in your Premier Inn account. Early check-in is subject to availability and not available at all Premier Inn hotels.

*Prices and times will vary depending on date and location.

Question 17

What is Premier Inn CleanProtect™?

Accepted Answer

In 2020 we launched Premier Inn CleanProtect™, our rigorous, daily cleaning method that’s used throughout our UK & Ireland hotels. Developed in partnership with Diversey, a global leader in cleaning and hygiene products for the healthcare and hospitality industries, our promise seeks to give you extra peace of mind so you can always book and stay with confidence.

Check-in - minimising contact at reception and providing hand sanitiser in most public areas for peace of mind.

Bed linen and towels - laundering all our linen and towels at over 60°C to thermally disinfect them, so you can enjoy a great night’s sleep. We’ve also placed spare pillows in a zip-up bag, for extra peace of mind.

Equipping our teams - providing our team members with all the equipment and sanitisers they need, as well as always operating in the safest way possible for our teams and guests.

A generous serving of safety - you can relax knowing that enhanced cleaning measures are in place throughout our restaurants. Tables are cleaned between visits and contactless payment is in place too, so you can dine safely and comfortably with us every time.

Clean on request - if you'd like your room cleaned during your stay with us, just let us know at reception and use the handy door hanger on the back of your door by 12pm each day.

Question 18

What facilities are provided for customers with disabilities?

Accepted Answer

Most Premier Inns have specially-adapted rooms allowing easier access for customers with disabilities. If there is no specially-adapted room available at the hotel of your choice, we will be happy to offer you alternative accommodation at a nearby Premier Inn. If you have difficulty walking, but do not need a specially-adapted room, please feel free to request a room near reception on the ground floor for easy access.

If you'd like get in touch, you can reach out to our specialist team via email at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).

Question 19

Can I bring my pet to a Premier Inn hotel?

Accepted Answer

Unfortunately, with the exception of trained assistance dogs, we don't allow pets to stay at our hotels.

Premier Inn Southampton

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