Q: Is Aldershot in Hampshire or Surrey?

Aldershot is in Hampshire , although it's right on the border with Surrey . It’s part of the borough of Rushmoor, which also includes the nearby town of Farnborough. Thanks to its location, Aldershot is well connected to both counties and is just an hour from London by train.

Q: What’s the difference between Flex, Semi-Flex, Advance, Standard and Non-Flex rates?

Flex – Pay now or on arrival, fully refundable with free cancellation up to 1pm on the day of arrival . Our most flexible rate – you can cancel and get a full refund up to 1pm on the day of arrival. You can also amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Semi-Flex – Pay now, fully refundable with free cancellation up to three full days before arrival. Fairly flexible rate – you can cancel and get a full refund up to three full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Advance – Pay now, fully refundable with free cancellation up to 28 full days before arrival, free to amend thereafter until the day of arrival. Fairly flexible rate – you can cancel and get a full refund up to 28 full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Standard – Pay now, non-refundable. Free to amend booking at the same hotel up to 1pm on the day of arrival. Slightly flexible rate – you won’t be able to cancel and get a full refund, but you can amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Non-Flex – Pay now. No amends or refunds. Our least flexible rate – you won’t be able to cancel or amend your stay after booking.

Question 1

What is Aldershot famous for?

Accepted Answer

Aldershot is best known as the home of the British Army. Its strong military history has shaped the town for over 150 years, and you can still see that influence today at the Aldershot Military Museum, which tells the story of both the army and the town itself. Aldershot Garrison remains one of the key military bases in the UK, and the area has long been known for its connection to training and ceremonial events.

Question 2

Is Aldershot in Hampshire or Surrey?

Accepted Answer

Aldershot is in Hampshire, although it's right on the border with Surrey. It’s part of the borough of Rushmoor, which also includes the nearby town of Farnborough. Thanks to its location, Aldershot is well connected to both counties and is just an hour from London by train.

Question 3

Is Aldershot worth visiting?

Accepted Answer

Yes – especially if you’re interested in military history or looking for a base to explore north-east Hampshire. There’s a fascinating story behind the town, and places like the Aldershot Military Museum give a real insight into how the town grew alongside the army. It’s also close to countryside walks and has some good parks, theatres and family-friendly spaces.

Question 4

How big is Aldershot?

Accepted Answer

Aldershot is a medium-sized town that feels like a classic English town – big enough to have all the essentials like shops, restaurants and transport, but small enough to feel relaxed and easy to get around.

Question 5

Is there anything to do in Aldershot?

Accepted Answer

Definitely. You can start with a visit to the Aldershot Military Museum, or catch a show at the Princes Hall, which hosts comedy, theatre, live music and family shows. Manor Park and Aldershot Park are both nice for a stroll or picnic, and there’s also a lido, leisure centre and some good local sports facilities. You’re also a short drive from places like Farnborough Air Sciences Trust Museum and the beautiful Basingstoke Canal.

Question 6

Is Aldershot fun?

Accepted Answer

Aldershot has its own laid-back kind of fun. It’s not a buzzing party town, but it’s got plenty to keep you entertained. From interesting local history and family-friendly events to live performances and green spaces, there’s a good mix of things to do – especially if you enjoy exploring at a slower pace or are planning a relaxed weekend away.

Question 7

Does Aldershot have a train station?

Accepted Answer

Yes, Aldershot Train Station connects the town to London Waterloo, Guildford, Farnham and other key destinations. The services are regular, making it easy to get in and out whether you're commuting or on a weekend break.

Question 8

Is Aldershot a walkable town?

Accepted Answer

It is! Aldershot is very walkable, with most of the town’s key spots – shops, parks, the station and local attractions – all within easy walking distance of each other. It’s a great place to explore on foot, and if you’re feeling adventurous, there are also longer walking and cycling routes nearby, including some scenic woodland paths and riverside trails.

Question 9

What’s the difference between Flex, Semi-Flex, Advance, Standard and Non-Flex rates?

Accepted Answer

Flex – Pay now or on arrival, fully refundable with free cancellation up to 1pm on the day of arrival. Our most flexible rate – you can cancel and get a full refund up to 1pm on the day of arrival. You can also amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Semi-Flex – Pay now, fully refundable with free cancellation up to three full days before arrival. Fairly flexible rate – you can cancel and get a full refund up to three full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Advance – Pay now, fully refundable with free cancellation up to 28 full days before arrival, free to amend thereafter until the day of arrival. Fairly flexible rate – you can cancel and get a full refund up to 28 full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Standard – Pay now, non-refundable. Free to amend booking at the same hotel up to 1pm on the day of arrival. Slightly flexible rate – you won’t be able to cancel and get a full refund, but you can amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Non-Flex – Pay now. No amends or refunds. Our least flexible rate – you won’t be able to cancel or amend your stay after booking.

Question 10

What time is check-in and checkout?

Accepted Answer

Our standard check-in time is 3pm. For an additional fee*, you can start your stay sooner with early check-in from 11am. Add early check-in to your stay while making your booking, or afterwards by managing your stay in your Premier Inn account. Early check-in is subject to availability and not available at all Premier Inn hotels.

Checkout is by 12 noon on your departure date. If luggage storage is available, our teams will be happy to store any bags for you if you’d like to check out before 12pm.

*Prices and times will vary depending on date and location.

Question 11

Can I check in early?

Accepted Answer

For an additional fee*, you can start your stay sooner with early check-in from 11am. Add early check-in to your stay while making your booking, or afterwards by managing your stay in your Premier Inn account. Early check-in is subject to availability and not available at all Premier Inn hotels.

*Prices and times will vary depending on date and location.

Question 12

What is Premier Inn CleanProtect™?

Accepted Answer

In 2020 we launched Premier Inn CleanProtect™, our rigorous, daily cleaning method that’s used throughout our UK & Ireland hotels. Developed in partnership with Diversey, a global leader in cleaning and hygiene products for the healthcare and hospitality industries, our promise seeks to give you extra peace of mind so you can always book and stay with confidence.

Check-in - minimising contact at reception and providing hand sanitiser in most public areas for peace of mind.

Bed linen and towels - laundering all our linen and towels at over 60°C to thermally disinfect them, so you can enjoy a great night’s sleep. We’ve also placed spare pillows in a zip-up bag, for extra peace of mind.

Equipping our teams - providing our team members with all the equipment and sanitisers they need, as well as always operating in the safest way possible for our teams and guests.

A generous serving of safety - you can relax knowing that enhanced cleaning measures are in place throughout our restaurants. Tables are cleaned between visits and contactless payment is in place too, so you can dine safely and comfortably with us every time.

Clean on request - if you'd like your room cleaned during your stay with us, just let us know at reception and use the handy door hanger on the back of your door by 12pm each day.

Question 13

What facilities are provided for customers with disabilities?

Accepted Answer

Most Premier Inns have specially-adapted rooms allowing easier access for customers with disabilities. If there is no specially-adapted room available at the hotel of your choice, we will be happy to offer you alternative accommodation at a nearby Premier Inn. If you have difficulty walking, but do not need a specially-adapted room, please feel free to request a room near reception on the ground floor for easy access.

If you'd like get in touch, you can reach out to our specialist team via email at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).

Question 14

Can I bring my pet to a Premier Inn hotel?

Accepted Answer

Unfortunately, with the exception of trained assistance dogs, we don't allow pets to stay at our hotels.

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