We're a Force for Good
At Premier Inn we want to be a Force for Good in everything we do. As the UK’s largest hotel chain, we have a responsibility to our teams, the communities we’re part of and the world around us to act responsibly and sustainably.
We believe in creating a space where everyone who works for us can reach their full potential, ensuring we reduce our impact on the environment and investing in the communities we operate in.
We want our hotels and restaurants to be places our team are proud to work in, while providing the best possible experience for our guests. Our hotels and restaurants are accessible and inclusive – no matter who you are, we believe in building on our team’s potential and making sure our team members get the most from their time with us.
We’re for everyone
We know that diverse teams make winning teams. We’re committed to actively breaking down barriers to entry so that we can be an inclusive and representative employer. And once our team members are part of the Premier Inn family, we are committed to ensuring they feel represented and respected, regardless of how they identify.
Whether you're working with us, or enjoying our hospitality, our hotels and restaurants are the most welcoming places to be thanks to our friendly staff and how accessible our buildings are. We pride ourselves on making sure that every single person we work with, or serve, feels welcome.
We invest in people
With leading training and development programmes, we're a place you can really build your career. We support our team members to develop their careers through a range of training opportunities, including our leading apprenticeship programmes, whatever their age or ability. We care about helping our team members be the best they can be through supporting cross functional and meaningful career development.
Team member wellbeing
We want to ensure that everyone we work with feels welcome at Whitbread. Through listening genuinely to our team members, we are able to work to effectively support their physical and mental wellbeing.
We have over 800 hotels across the UK and every single one of them is built into a community. We pride ourselves on playing an active role in those communities, whether that’s through charity fundraising, volunteering or providing work experience opportunities.
We’re part of the community
Every time a new hotel or restaurant opens, we’re joining a new community. We support and sponsor each team member at our new sites to volunteer three hours to a local cause that both they and local residents are passionate about. This can be anything from picking up litter to redecorating community centres or donating to food banks. It works for everyone – we learn more about the communities we’re part of, and the community gets to see more of who we really are.
We support GOSH
We’ve been partnered with the fantastic Great Ormond Street Hospital Children’s Charity (GOSH) since 2012. Since then we’ve raised over £15m through our teams, guests and suppliers. £7.5m of this helped to build the Premier Inn Clinical Building; a new, much-needed facility at the hospital.
Premier Inn team members voted overwhelmingly in favour of continuing our partnership with GOSH in 2017 and we pledged to raise a further £10 million towards a new Sight and Sound Centre. Due to open in 2020, the centre will be the first dedicated medical facility for children with sight and hearing loss in the UK.
We care about our customers
We’re proud to serve high quality, great-tasting food and drink. That’s why we’re committed to improving the nutritional value of our menu by continuing to reduce sugar, salt and calories and will continue to develop inclusive menus for customers with a range of dietary needs. We will do this in a responsible and transparent way whilst maintaining great taste, quality and value for money for our guests. Not only this but we are striving to be a leader in our sector for delicious, appealing and healthier children’s food.