Group bookings

Perhaps you’re after a lively spot for a hen party? You’re attending an exhibition with your colleagues? Or need a place for the whole family to stay after a wedding? Whatever the occasion and wherever you need to be, simply get in touch and we’ll be happy to find the perfect hotel for your group.

For bookings of 5-9 rooms, call our Central Reservations team on 0333 003 8101. Lines are open Monday - Friday 9am - 5pm. Calls are charged at the national rate. 

To make a booking of 10 rooms or more, email our dedicated Groups Desk at group.enquiries@whitbread.com
Our office opening hours are Monday – Friday 9am - 5pm.

The prices shown online are for bookings of up to 4 rooms. Room rates may be different for group bookings (10 rooms or more) depending on the number of rooms booked. Our group desk advisors are unable to book Semi-Flex, Standard or Advance rates or rooms at hub by Premier Inn, as these are only available online.

If you’ve already made a group booking of 10 rooms or more and you’d like to amend or cancel it, please email group.enquiries@whitbread.com. 

To cancel a booking of 9 rooms or less, please click here and follow the simple steps. To amend a booking of 5-9 rooms, call our Central Reservations team on 0333 003 8101. Lines are open Monday - Friday 9am - 5pm. Calls are charged at the national rate. 

Bookings of five or more rooms are subject to our group booking terms and conditions. You’ll find our full terms and conditions here. 

All group bookings need to be held on a valid credit or debit card. You’ll find our payment terms below, though these may differ for bookings during busy periods:

• For 14 rooms or fewer, we’ll need full payment 14 days before arrival. This is non-refundable, but you can cancel your booking free of charge if you do so before this time. 
• For 15 rooms or more, we’ll need a 50% deposit 28 days before arrival and the balance 14 days before arrival. These payments are non-refundable, but you can cancel your booking free of charge if you do so before we take a deposit. 

You and the members of your group must not resell or transfer your reservation (or any part of it) nor advertise, market or otherwise offer any Premier Inn room for sale either on its own or as part of a combined offer. Premier Inn will not honour any reservations made in this way and does not accept any liability for doing so.

Premier Inn reserves the right to treat all or any individual or series of bookings amounting to 5 or more rooms that are made online by the same party/lead guest covering the same nights of stay at a Premier Inn hotel, as one group booking and Groups Booking Terms shall apply to such group booking.