Premier Inn Group Bookings schedule of terms & conditions

Ten rooms or more is considered a group booking within Premier Inn; however, this might vary from hotel to hotel based on the total number of rooms in each location.

These Group Terms and Conditions are incorporated into your contract with us in addition to the Premier Inn Booking Terms and Conditions which can be found on www.premierInn.com. These Group Terms and Conditions shall apply to both the booker and each and every member of the Group.

If a group of individuals have booked separately for the same hotel, these Group Terms and Conditions shall still apply and Premier Inn reserves the right to enforce these Group Terms and Conditions regardless of the booking channel used.

References to "You" throughout these terms are to you as the booker on behalf of the Group and each and every member of your Group.

• Any rates quoted when making a reservation on behalf of a Group are applicable for this reservation only.  They cannot be resold to a third party at rates different to those quoted.

• No commission is payable on rates that have been agreed.

You shall pay Premier Inn the total charge for reservation specified in "Reservation Details" in accordance with the Payment Schedule shown below. After you have received a quote for your Group Booking and wish to proceed with the booking, you will be required to verbally provide Premier Inn with valid credit or debit card details in order to guarantee the booking.

Please check that the details of your reservation are complete and accurate before you verbally provide us with your card details.

*Any and all amounts paid are forfeited if the booking is cancelled (or you do not check-in on the specified arrival date) after the deposit period. Payments are to be made to the hotel.

Where you pay a deposit or any other partial payment of the total charge for reservation, Premier Inn will attribute the payment against the total charge for reservation specified above until such total has been satisfied in full. You may cancel and amend the reservation before the contracted Payment Schedule by notifying Premier Inn Group Booking team by replying to the confirmation email you receive from us. Premier Inn’s cancellation and refund policy is set out above and in the Premier Inn Booking Terms and Conditions.

Any additional room nights requested after valid credit or debit card details have been verbally provided by the customer to Premier Inn, shall be subject to a requote, and is dependent on availability. Any amendments may also be subject to a requote, but we will endeavour to accommodate where possible. Premier Inn reserves the right to retain full amount for any non-arrival of a Group booking.  Should Premier Inn for any reason beyond its control, need to make amendments to your booking we reserve the right to offer a suitable alternative. 

This group booking schedule is subject to the Groups General Terms and Conditions (a copy of which the customer acknowledge it has received and accepts).  Without limiting any other provision of the general terms, the customer should read in particular the sections entitled “Premier Inn Expectations of the Customer and your Group” and “Premier Inn Liability”. This reservation is not legally binding until the customer verbally provides Premier Inn with valid credit or debit card details to guarantee the booking. By providing these valid card details, customers are agreeing to our Group Booking Terms and Conditions.

Please check that the details of your reservation are complete and accurate before you verbally provide us with your card details.

If you’ve already made a group booking of 10 rooms or more and you’d like to amend or cancel it, get in touch with our Groups Team by replying to your booking confirmation email, letting them know the changes required. 

You must not:

• be threatening or abusive to any of our team before, during or after your stay;

• smoke anywhere inside any Premier Inn premises. This includes the smoking of e-cigarettes. Permitted smoking areas will be identified on site. Smoking on Premier Inn premises outside of the designated smoking area will result in a £100 fine;

• engage in any unlawful activity during your stay at a Premier Inn premises (e.g. taking an illegal substance);

• cause any health and safety hazard to any of our team members or any of our guests;

• bring any pets onto Premier Inn premises, with the exception of assistance dogs;

• bring any potentially dangerous or hazardous materials or equipment onto Premier Inn premises;

• use any electrical appliances that may overload the electrical system, cause a health and safety hazard and/or set off the fire alarm system, such as toaster, mini cookers or portable grills;

• tamper with any fire alarms or emergency equipment;

• utilise Premier Inn rooms to store items (personal or otherwise) which could in the sole opinion of Premier Inn cause damage to the room, or be a risk to the health and safety of staff or property;

• prevent Premier Inn management, housekeeping and/or maintenance staff from access to your Premier Inn room(s) as and when required by Premier Inn, with housekeeping permitted full access at least once every two days;

• remove, damage or destroy any Premier Inn property;

• use extensions leads when charging items with lithium-ion batteries;

• stay in any Premier Inn property for longer than your booking permits;

• use any of the technology provided by Premier Inn to download or access any unlawful or obscene material; or cause unreasonable disturbance to our other guests or any Premier Inn staff.

If you or your group cause damage or loss of any kind to the hotel, other guests or their property, you (as the person making the booking) will be responsible for that damage or loss and you shall be liable to pay to Premier Inn on demand the amount required to make good or remedy such damage or loss. For the avoidance of doubt, if Premier Inn requests that you or any member of your group are to leave the hotel following a breach of these terms and conditions, you will also be liable to pay Premier Inn on demand all costs associated with such removal.

You and the members of your group must not resell or transfer your reservation (or any part of it) nor advertise, market or otherwise offer any Premier Inn room for sale either on its own or as part of a combined offer. Premier Inn will not honour any reservations made in this way and does not accept any liability for doing so. 

If you are a Tour Operator and wish to book rooms at a Premier Inn hotel you should contact Premier Inn hotels | Book direct

If you or your group cause damage to the hotel, other guests or their property, or otherwise breach any of these terms and conditions, Premier Inn reserves the right to:

• cancel your reservation with immediate effect and (if appropriate) eject you from Premier Inn premises;

• cancel key cards;

• restrict access to the hotel;

• remove your items from the room and hotel, disposing of such items (at no cost and no liability) to a local charity to the extent such items are not collected from us within 7 days of removal;

• retain all sums paid by you and/or charge you the full amount of your reservation; and/or

• refuse future reservations from you and/or refuse you entry or accommodation at any of our hotels.

Premier Inn will not be liable for any refund or compensation in such circumstances.

Premier Inn reserves the right to decline or cancel reservations made and stays in progress by those who have previously breached these terms and conditions (as may be updated from time to time), whether the reservation is in that name or not.

We don’t knowingly allow anyone to use or visit our hotels who is a convicted sex offender or subject to the notification requirements of the Sexual Offences Act 2003, or subject to a Sexual Risk Order or Child Abduction Notice.  If you do not disclose this information to us and it later becomes known, we reserve the right to cancel your booking and require that you and the other members of your party leave our hotels, without refund.

You will occupy a Premier Inn room as a licensee only for the allocated time in your booking only. You will be liable to Premier Inn for any costs incurred from any legal proceedings arising from a breach of these terms, including but not limited to costs incurred removing you and/or your items. If you remain in occupation of a Premier Inn room beyond your booking, Premier Inn reserves the right to cease providing the services and you agree that a possession order may be made against you.

A "Youth Group" is considered as any booking made on behalf of a Group consisting of 10 or more individuals under the age of 18 and accompanied by responsible adults.

The organisation or individual making the booking is responsible for providing a ratio of adults to children that is appropriate given the age and specific needs of the children involved.   We accept bookings from Youth Groups on the condition that there must be a minimum of 1 supervising adults per 10 children present throughout the stay. This ratio must be maintained at all times.

Children aged 11 years or older may share hotel rooms without an adult present. However, appropriate supervision must be maintained in accordance with safeguarding best practices.

The individual or entity making the booking (“the Booker”) shall be fully responsible for the conduct of all guests within the Youth Group and for any damage caused by those guests. This responsibility is also subject to and governed by Premier Inn’s standard terms and conditions.

Premier Inn reserves the right, at its sole discretion, to decline any Youth Group booking where it deems necessary, including but not limited to concerns regarding safety, capacity, or compliance with this policy.

The total cost of a Youth Group booking will be calculated at the time of quotation and shall include provision for breakfast and/or evening meals as agreed.  Consequently, the “Kids Eat Free” promotion does not apply to Youth Group bookings.