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Customer Relations
We really care about customer feedback and are here to help. Our opening hours are: 8.30am - 5.30pm, Monday - Friday. Closed Bank Holidays. To get in touch with feedback on your Premier Inn experience please choose one of the following options:
Telephone: 0845 099 0095
Email: click the give us your feedback button below
Write to us at: Customer Relations, Oakley House, Oakley Road, Luton, LU4 9QH.
Central Reservations
| Telephone: 0871 527 9222* | ||||
| Fax: 0871 527 8001 | ||||
| Lines are open: 8am to 10pm Monday - Saturday and 9am to 10pm on Sundays. We're always happy to answer your queries and take bookings by phone but for our lowest prices, book online. *Calls cost 10p per minute + network extras |
Office address
Premier Inn
Central Reservations
Oakley House
Oakley Road
Luton
Bedfordshire
LU4 9QH
Group registered address
Whitbread Group Plc
Whitbread Court
Houghton Hall Business Park
Porz Avenue
Dunstable
Bedfordshire
LU5 5XE