If you have any questions or queries, please check out our frequently asked questions.
If you have a query relating to a particular hotel, contact that hotel directly using the location directory or search facility below.
We really care about customer feedback and are here to help. Our opening hours are: 8.30am - 5.30pm, Monday - Friday. Closed Bank Holidays. To get in touch with feedback on your Premier Inn experience please choose one of the following options:
Telephone: 0845 099 0095
Email: click the give us your feedback button below
Write to us at: Customer Relations, Oakley House, Oakley Road, Luton, LU4 9QH.
|Telephone: 0871 527 9222*|
|Fax: 0871 527 8001|
|Lines are open: 8am to 10pm Monday - Saturday and 9am to 10pm on Sundays. We're always happy to answer your queries and take bookings by phone but for our lowest prices, book online. *Calls cost 10p per minute + network extras||Due to essential maintenance, our contact centre will be closed from 8pm on Saturday 9th November, until 10 am Sunday 10th November.|
Whitbread Group Plc
Houghton Hall Business Park