The Mailbox

Things to do in Birmingham | The Mailbox

An array of aspirational stores, designer label and luxurious spas, make the Mailbox the most exclusive shopping destination in Birmingham. Built on the location of a railway goods yard, the Mailbox was originally the site of the Royal Mail's main sorting office for Birmingham (hence its name). A £150 million redevelopment later, and the Mailbox was opened in 2000.The six floor building was immediately filled with the latest men’s and women’s designer fashions, exclusive eateries and buzzing bars. Now home to the BBC, you can watch live radio and television recordings in the all-access public foyer.

The Mailbox

Passing right behind the Mailbox is the canal


Essential information

Packed to the brim with luxury shopping, dining and pampering, you’ll have no trouble finding your way to shopping heaven in the Mailbox.

Covering 300 metres from front to back and reaching six floors in total, the Mailbox contains a mixture of shops, salons, spas, restaurants and bars, as well as a cinema. Although there are a number of routes into the centre, for a dramatic entrance take the Royal Mail Street steps into Harvey Nichols.

The Mailbox is fully accessible to disabled visitors, with access to all floors available via lifts, accessible spaces in the car park and disabled toilets. If you need any help, there’s a team of Guest Hosts on hand every day to offer assistance.


Eating and drinking

With all this shopping, you’re bound to have worked up an appetite.

The Mailbox has a whole host of options for eating and drinking, but if you’re in the mood for something special jump in the lift to Marco Pierre White. This restaurant has spectacular 360 degree panoramic views.

Passing right behind the Mailbox, the canal is the perfect spot to relax after a bit of shopping. Choose from cosmopolitan canalside restaurants or café bars all with a stunning view of the waterways.


Getting to The Mailbox

Whether you’re coming by bus, train, car or even boat, it’s easy to find your way to the Mailbox. If you're jetting in, jump on a train from Birmingham International to New Street Station and you’ll be enjoying a bit of retail therapy within 20 minutes. For a more sedate way to travel, why not take a water tour to the Mailbox? Situated on the edge of the Birmingham Canal Network, you can take in the sights by boat before exploring what’s on offer in the shops.

By car
North, south, west or east, whichever direction you’re coming from, simply follow signs for the centre and you’ll find the Mailbox and park in no time.

By bus
With a choice of routes heading into the centre, buses are a great way of getting to the Mailbox. If in doubt, jump on a Centrebus (route 77).

By train
Five minutes’ walk from New Street Station, getting to the Mailbox via train is a breeze. Snow Hill and Moor Street stations are a little further away at a 15-minute walk.


Looking for a hotel in Birmingham?

Whether you want to stay in the city centre, the leafy suburbs or amongst the beautiful surrounding countryside, we have lots of Premier Inn hotels in Birmingham to choose from. And whether you're in Birmingham for business, or pleasure, you'll also find our hotels next to the major travel hubs like Birmingham Airport and Birmingham New Street Station, as well as conference venues the NECBarclaycard Arena and The Bullring for retail therapy.