FAQs | Group bookings
How do I make a Group booking?
For bookings of 5-9 rooms, call our Central Reservations team on 0333 003 8101. Our office opening hours are Monday – Friday 9am - 5pm. Calls are charged at the national rate.
To make a booking of 10 rooms or more, email our dedicated Groups Desk at firstname.lastname@example.org. For group booking quotes, we’ll need to know your stay dates, the number of rooms required, your specific hotel, your room types and the reason for your stay.
The prices shown online are for bookings of up to 4 rooms. Room rates may be different for group bookings (10 rooms or more) depending on the number of rooms booked.
Our group desk advisors are unable to book Semi-Flex, Standard or Advance rates or rooms at hub by Premier Inn, as these are only available online.
Group booking terms & conditions
All bookings are subject to our group booking terms and conditions.
All group bookings need to be held on a valid credit, debit or Business Account card. Payment for the booking will need to come from one card/person, not from multiple sources paying individually.
You and the members of your group must not resell or transfer your reservation (or any part of it) nor advertise, market or otherwise offer any Premier Inn room for sale either on its own or as part of a combined offer. Premier Inn will not honour any reservations made in this way and does not accept any liability for doing so.
Premier Inn reserves the right to treat all or any individual or series of bookings amounting to 5 or more rooms that are made online by the same party/lead guest covering the same nights of stay at a Premier Inn hotel, as one group booking and group booking terms and conditions shall apply to such group bookings.
Why can't I book a room for three adults or more?
Premier Inn’s policy doesn't allow more than two adults to a room, so you will need to book two rooms or more if you have three or more adults in your party.
At Premier Inn guests aged 16 years and above are classed as adults.
How many people do family rooms accommodate?
Most Premier Inns have family rooms that can accommodate a family of up to two adults and two children (aged 15 and under), in a spacious, family sized room.
Premier Inn can provide travel cots at no extra charge.
Do Premier Inn hotels have interconnecting rooms?
Yes, some of our hotels offer interconnecting rooms. You will need to contact your chosen hotel directly to see if they have these rooms available to book.
For more information about these rooms, give us a call on 0333 003 8101. Calls are charged at the national rate.