FAQs | Speedy check-in

At some of our larger Premier Inn hotels, we’ve installed clever, easy to use check-in kiosks to speed up the arrival process so that you can check in, get your key and start enjoying your stay. 

For just £10* extra, you can enjoy early check-in from 11am (subject to availability). To request early check-in, please speak to a team member on arrival at the hotel.
*£10 for UK and Channel Islands only, Republic of Ireland charged at €10.

Our kiosks will need the name of the guest your booking was made for, and either the post code from your booking or your booking number. All of this information will be in your booking confirmation email, so make sure you have it to hand for the quickest, smoothest experience.

Alternatively, the same credit or debit card you used to book your stay with can be used to retrieve your booking even faster using our kiosks.

Our international guests will also need to enter their passport number at check-in, so please bring your passport with you or have your passport number to hand.

Don’t worry – if you have any problems, our friendly team members will be on hand 24 hours a day to help you.

If you need to make any changes to your booking when you arrive, please speak to a member of our team at reception, and they’ll be more than happy to help.