FAQs | Lone travellers
What measures are in place at Premier Inn hotels to keep me safe when I’m travelling alone?
To help our solo travellers rest easy, we have a number of simple security measures in place to ensure lone guests have a safe, comfortable and enjoyable stay with us.
- At check-in, we'll hand you your room details discreetly and won't say your room number out loud, so there’s no chance of it being overheard.
- Where possible, we won’t check vulnerable or solo female travellers into rooms that are on the ground floor or at the end of a corridor.
- Every Premier Inn hotel has a door entry system, and only Premier Inn guests can enter after 11pm at night.
- Our receptions are open 24 hours a day, and we’re always happy to help. Receptions are manned throughout most of the day – plus there’s a buzzer to call us if there isn’t a member of our team at the desk.
- Every bedroom door is fitted with a deadlock or chain.
If you're eating alone, many of our restaurants feature quieter corners where you can enjoy your meal undisturbed.
Lone traveller tips
We’re proud to be associated with the Suzy Lamplugh Trust, a charitable organization set up to raise awareness around personal safety. In conjunction with the trust, we produced the following guide to help keep you safe:
- If you can, book accommodation and plan your journey in advance to give you confidence to travel safely.
- Let someone know where you’ll be staying and contact them on arrival.
- Don't pack unnecessary valuables.
- If you have any concerns with your room location, ask if a replacement is possible.
- If your room door is ajar or looks like it’s been tampered with, return to reception and ask for the room to be checked.
- Arrange to meet colleagues in a public place when holding meetings at hotels.