FAQs | Lone travellers

What measures are in place at Premier Inn hotels to keep me safe when I’m travelling alone?

To help our solo travellers rest easy, we have a number of simple security measures in place to ensure lone guests have a safe, comfortable and enjoyable stay with us.


  • At check-in, we'll hand you your room details discreetly and won't say your room number out loud, so there’s no chance of it being overheard.
  • Where possible, we won’t check vulnerable or solo female travellers into rooms that are on the ground floor or at the end of a corridor.
  • Every Premier Inn hotel has a door entry system, and only Premier Inn guests can enter after 11pm at night.
  • Our receptions are open 24 hours a day, and we’re always happy to help. Receptions are manned throughout most of the day – plus there’s a buzzer to call us if there isn’t a member of our team at the desk.
  • Every bedroom door is fitted with a deadlock or chain.

If you're eating alone, many of our restaurants feature quieter corners where you can enjoy your meal undisturbed.

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Lone traveller tips

We’re proud to be associated with the Suzy Lamplugh Trust, a charitable organization set up to raise awareness around personal safety. In conjunction with the trust, we produced the following guide to help keep you safe:

  • If you can, book accommodation and plan your journey in advance to give you confidence to travel safely.
  • Let someone know where you’ll be staying and contact them on arrival.
  • Don't pack unnecessary valuables.
  • If you have any concerns with your room location, ask if a replacement is possible.
  • If your room door is ajar or looks like it’s been tampered with, return to reception and ask for the room to be checked.
  • Arrange to meet colleagues in a public place when holding meetings at hotels.
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