FAQs | Disabled access
What facilities are provided for customers with disabilities?
Most Premier Inns have specially-adapted rooms allowing easier access for customers with disabilities.
If there is no specially-adapted room available at the hotel of your choice, we will be happy to offer you alternative accommodation at a nearby Premier Inn. If you have difficulty walking, but do not need a specially-adapted room, please feel free to request a room near reception on the ground floor for easy access.
Some of our hotels have adapted bathrooms with walk-in shower facilities; however it is best to check with the hotel directly before booking.
How do I call for assistance?
There are emergency assistance alarms located by the bed and in the bathroom.