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Frequently asked questions

What facilities are provided for customers with disabilities?

Most Premier Inns have specially adapted rooms for customers with disabilities. Beds are double to enable easy access.

If there is no specially adapted room available at the hotel of your choice, we will be happy to offer you alternative accommodation at a nearby Premier Inn. If you have difficulty walking, but do not need a specially adapted room, please feel free to request a room near reception on the ground floor for easy access.

For more information view our Access Statement.

Need hotel details? Please go to ‘Book a hotel’ and use ‘Find a hotel’ to search for the hotel whose details you need.