Bognor Regis hotel

A tired and unloved building held together only by the friendliness and super service of the lovely staff. We stayed for the weekend of the Goodwood Revival Festival and so prices were higher than the usual budget options. First impressions are extremely poor - Premier Inns need to inject some serious love & attention into this tired and dilapidated structure; unloved and unkempt outdoor area, tired décor, out of service toilets and cold, dark, damp dining room for breakfast. The rooms are as you would expect - basic, well filled with the essentials but in need of a simple over haul - housekeeping can’t be expected to keep rooms clean that require refurbishment - it’s impossible when the silicone seals and paintwork need a redo!! But they work hard and deliver the best possible experience in spite of the crumbling structure! A good sleep was achieved for our 2 night stay, but come on Premier Inns - pull your finger out and upgrade this site!!

Expensive and very uninspiring. Rooms and corridors dusty and room not cleaned and no new fresh towels. Very dissatisfied and disappointed

Dirty rooms, the bins overflowing no one cared to empty. Could not sit at the bar and eat although we bought the food from hotel

When we arrived at the hotel we were concerned by how hot the rooms were and this was a real concern considering all we had was a basic fan in the room and the fact that we could barely open the windows meant that our group barely got any sleep due to the unbearable heat in the rooms. Also we were very disappointed in the lack of options at breakfast considering the price and the quality of breakfast was nowhere near the standard of other premier inns we have stayed in previously. Despite having one member of staff very helpful at breakfast, the other wasn’t very welcoming and came across rude.

The hotel itself is very tired looking and could do with a refresh and update. The rooms were very warm but the window could only be opened a small way (for security) and the fan provided in the room did not work. The beds were comfortable and clean. The staff member on duty when we arrived during the middle of the night (due to a delay in our travel plans), was very friendly, polite and helpful. He was a credit to hotel. We didn't get to try the breakfast or eat at the hotel during our stay as the restaurant next door only served breakfast for a short period (until 8:45 am) Car park was busy and difficult to manoeuvre in, due to the way the cars are parked along one side of the car park opposite the normal car parking bays.