Stockton-On-Tees (Teesside) hotel

It was standard. Just Got charged a parking ticket for parking in the car park, causing a huge inconvenience. Tried to ring staff but no answer. Will be going down to complain about this as I definitely gave my car registration plate written down to the staff at the desk.

Everything was great apart from the water pressure of the shower as we were at the far end of the building it was very poor, also they forgot to hover our corridor about 50 meters of it debris everywhere,

Although the prices are competitive and the breakfast at the Tarpole next door is excellent value, there is only one "real"family room. The others are double rooms with an extra bed squeezed in. Comfortable? Not really, and there was a strong un pleasant musty smell from the carpet but I guess that is pretty standard.

Was a little hesitant to book this because of some of the reviews. However, I was very happy with it. Reception were super friendly and the room a decent size and very clean. Parked right near reception. Breakfast in next door Beefeater (15 second walk) had very good options and the lady on duty was amazingly friendly. Location of hotel is superb for exploring.

I have a disabled partner and accessibility rates highly in my reviews. Premier Inn has a very good reputation for disabled access and ability to book, on its website, rooms including disable options at fine detail. GOOD POINTS: - Situated in a very attractive spot, close to the Tees tidal barrage. Many sporting amenities nearby. - Very friendly and helpful staff. They were happy to let us take the wheelchair in and out through a fire exit rather than the tricky route through reception. - Good food service at the Beefeater (Talpore) pub next door - open all day, also a good venue to meet friends. THE DOWNSIDE: - Bedroom facilties below expectations. Bed only standard double bed size. We usually expect larger than this. A disabled person needs the extra bed space when sharing with a partner. - Not a walk-in shower; a low-height bath with shower over instead. We were aware of this at time of booking, and the height of the shower was clearly stated and checked before we booked. However we found that the grab rails, though numerous, were not ideally situated and my partner found it very difficult to grasp two at once, as required. SUMMARY: Overall a little disappointing - not as good as other Premier Inns where we have stayed. It has many good points at a sensible price and would be well worth consideration by non-disabled people. However we are not likely to be staying again; other hotels in this area can serve us better. I can award only three stars.