Yes. This is a secure site, so all the details you enter as part of your booking are stored safely. You can check the security setting using your browser – just point your cursor on the form, right click your mouse and select ‘Properties’. You’ll see that this site uses a secure server and a high level of encryption.
Once you have saved your credit card details on your profile, we only reveal the last three digits of your card number. If you wish to edit your details stored in the member's area, the existing details will be wiped and the form cleared.
Remember: if you are making a booking for a future date beyond the expiry date of the card you have stored, you will be advised that the card is invalid and be required to enter an alternative card to complete the booking.
If you've forgotten your password select the 'Forgotten your password?' link underneath the login details options and follow the simple instructions (making sure it's the email address you used to register with us). We will then email the password to your registered email address.
If you choose to use the ‘remember me’ functionality we will drop a cookie onto your PC which means that every time you come back to our website we will automatically log you into your membership profile.
We do not recommend that you use this option if you use a public or shared PC.
Bookings displayed are linked to registered details and therefore any bookings made prior to registering or made without first logging in will not be displayed.
If you have a booking reference you can use this to view your booking here. This option can also be found in the top right hand corner throughout our website.
If you don’t always use the same type of room, i.e. travel Monday – Friday on your own, travel at weekends with family, you can enter the room types you use most frequently as your preferences and change these in the booking process when you want something slightly different.
A 'My Premier Inn account' enables you to keep track of your bookings and helps speed up the booking process by storing your details and preferences, whereas a 'Premier Inn Business account' is our free service which allows you to charge business expenses direct to your company, saving you time and giving you more control over your spending.