FAQs: Using a free breakfast promo code

If you’ve received a free breakfast promo code from us and you’re not sure how it works, don’t worry – we’ve created this handy list of FAQs to help.  

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  • How do I redeem my free breakfast offer?

    Book a Standard rate stay between 13th November 2026 to 28th February 2027, entering the code FREEBREAKFAST in the ‘Promo code’ box, by 9th November 2026. This offer is available on bookings made through the Premier Inn website only.

  • Do I need to enter a code?

    Yes, you'll need to enter the code you have received in the Free Breakfast promotional email in order to redeem the offer. The code can only be used on the Premier Inn website.

  • Why isn’t free breakfast showing on my booking?

    There are a few reasons why the offer might not appear: 

    • Your selected stay dates are outside of the promotional stay period 
    • The hotel you’ve selected isn’t included in the promotion 
    • You are trying to book a room rate that isn’t eligible 
    • You’re booking more than seven rooms 
    • You didn’t enter the code correctly
    • You're booking through the Premier Inn app or through a third-party site. The offer is only available on bookings made through the Premier Inn website.

    Please check the promotion T&Cs and restart your booking if needed. 

  • Can I apply the free breakfast offer after I’ve booked?

    No. The free breakfast offer must be redeemed at the point of booking by using the code. If you’ve already completed your booking without using the code, the offer cannot be added later.

  • Can I amend my booking? 

    Yes, you can amend the date of your booking until 1pm (UK time) on the day of arrival. You can change your booking to dates both inside and outside the promotional stay window. 

    Please note – if you move your booking to a date outside the promotional stay window, your free breakfast offer will not transfer to the amended booking, and you’ll have to pay for any difference in price. 

    To amend your booking, you’ll need to contact our UK reservations team on 0333 003 8101.  

    Your booking cannot be cancelled or refunded once made.

  • What room rate(s) is the free breakfast offer valid on?

    The free breakfast offer applies to Standard rate bookings only. It is not valid on Flex, Semi‑Flex, Advance or Business rate bookings.