FAQs | hub by Premier Inn rooms

How big is my room?

Our rooms are compact, but cleverly designed to make sure you have everything you need for a comfortable city stay. You can stow your luggage in the under-bed storage, hang your clothes behind your full length mirror and stretch out on your double bed to watch a movie on your 40" Smart TV. We think you’ll agree our rooms have all the space you need.

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What’s in my room?

Each room has a big double bed with a luxury Hypnos mattress, plenty of under-bed storage, a sleek pull-out desk, a comfy chair and touch-screen room controls in the headboard. For a relaxed evening in, there’s a 40” flat screen Smart TV, with catch-up TV, free movies on demand and super-fast, free Wi-Fi* – plus a connectivity panel for your devices. Each room also has a full-length mirror, a hairdryer, hanging space for clothes and global plug sockets (both European and UK). We've even thrown in complimentary shower gel and a bottle of still mineral water. You’ll also find one towel per guest, ask for more if you need them.

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Does my room have air con?

Yes. You can control the temperature and fan speed either using our app or using the touch-screen control panel in your headboard. Just remember you need to be logged into the Wi-Fi to access room controls on our app.

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Do I need to bring shower gel?

There’s no need, every room has complimentary shower gel. 

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Can I borrow an iron?

Yes. Ask reception and they'll bring an iron and board up to your room. When you're done, just leave it outside your door.

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Do all the rooms have a window?

Some do, some don’t. To make the most of our fantastic city centre locations, our rooms are designed to maximise space. This means that some rooms on the lower ground levels don’t have natural daylight. 

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Does my bathroom have a bath?

No, but instead you’ll find a power shower with both rainfall and handheld showerheads.

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Can I make tea and coffee in my room?

There’s no kettle in your room however you can help yourself to free Costa coffee and Twinings tea throughout the day. You’ll also find a complimentary bottle of water in your room. 

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Do you provide cots?

Sorry, no, the rooms aren’t designed with space for a cot and we don’t provide one.

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How do I use the lights?

Your room is fitted with LED lighting with highly sensitive motion sensors. You can control the lighting either using our app or using the touch-screen control panel in your headboard. If you lie still for long, the lights will turn off to help conserve energy. By waving your hand, the lights will come straight back on.

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How do I use the heating and air con?

Your room is air conditioned and the windows are sealed to ensure the most effective heating and cooling times. You can control the heating and air con either using our app or using the touch-screen control panel in your headboard.

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Is the bathroom water efficient?

Yes, your room is fitted with water efficient technology, so you can enjoy a power shower without using excessive amounts of water. All our guest bathrooms have eco dual flushes.

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*Device exclusions and fair use policy apply, please see terms and conditions.