What time is check-in and check-out?
You can check in at ZIP from 2pm on your arrival day. If you think you’ll arrive after 11pm, please let us know in advance. Check-out is at 12 noon, but you can still use our bar and other facilities after that.
Do you offer the Good Night Guarantee?
No, not at ZIP. But please visit Check-In if there’s anything we can do to improve your stay, and we’ll do our best to help.
Can I bring my pet?
Sadly no – we only welcome assistance dogs.
Can I bring my bike?
Not inside the hotel, however there are bike racks nearby.
Is there somewhere I can leave my bags?
Yes. We have lockers available to store bags downstairs, for a small fee.
Does the hotel have a car park?
ZIP Cardiff has free parking, available on a first-come-first served basis. The car park is fitted with a barrier, and has 24hr CCTV in operation, along with a member of Crew on duty 24hrs a day.