What's the earliest I can check in?
From 1st October 2021 onwards, check-in time will be from 3pm. With the addition of our Premier Inn CleanProtect promise, we’ve changed our check-in time slightly to ensure our teams have extra time to prepare your room thoroughly and make it perfect for your arrival.
Do you offer the Good Night Guarantee?
No, not at ZIP. But please visit Check-In if there’s anything we can do to improve your stay, and we’ll do our best to help.
Can I bring my pet?
Sadly no – we only welcome assistance dogs.
Can I bring my bike?
Not inside the hotel, however there are bike racks nearby.
Is there somewhere I can leave my bags?
Yes. We have lockers available to store bags downstairs, for a small fee.
Does the hotel have a car park?
ZIP Cardiff has free parking, available on a first-come-first served basis. The car park is fitted with a barrier, and has 24hr CCTV in operation, along with a member of Crew on duty 24hrs a day.