What's the earliest I can check in?
Check-in time is from 3pm. With the addition of our Premier Inn CleanProtect promise, this ensures that our teams have a little extra time to prepare your room thoroughly and make it perfect for your arrival.
Do you offer the Good Night Guarantee?
No, not at ZIP. But please visit Check-In if there’s anything we can do to improve your stay, and we’ll do our best to help.
Can I bring my pet?
Sadly no – we only welcome assistance dogs.
Can I bring my bike?
Not inside the hotel, however there are bike racks nearby.
Is there somewhere I can leave my bags?
Yes. We have lockers available to store bags downstairs, for a small fee.
Does the hotel have a car park?
ZIP Cardiff has free parking, available on a first-come-first served basis. The car park is fitted with a barrier, and has 24hr CCTV in operation, along with a member of Crew on duty 24hrs a day.