FAQs | Lone travellers

To help our solo travellers rest easy, we have a number of simple security measures in place to ensure lone guests have a safe, comfortable and enjoyable stay with us.

• At check-in, we'll hand you your room details discreetly and won't say your room number out loud, so there’s no chance of it being overheard.
• Where possible, we won’t check vulnerable or solo female travellers into rooms that are on the ground floor or at the end of a corridor.
• Every Premier Inn hotel has a door entry system, and only Premier Inn guests can enter after 11pm at night.
• Our receptions are open 24 hours a day, and we’re always happy to help. Receptions are manned throughout most of the day – plus there’s a buzzer to call us if there isn’t a member of our team at the desk.
• Every bedroom door is fitted with a deadlock or chain.

If you're eating alone, many of our restaurants feature quieter corners where you can enjoy your meal undisturbed.

• If you can, book accommodation and plan your journey in advance to give you confidence to travel safely.
• Let someone know where you’ll be staying and contact them on arrival.
• Don't pack unnecessary valuables.
• If you have any concerns with your room location, ask if a replacement is possible.
• If your room door is ajar or looks like it’s been tampered with, return to reception and ask for the room to be checked.
• Arrange to meet colleagues in a public place when holding meetings at hotels.