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Based on 207 traveller reviews
Based on 1,750 surveys
Our Guest Recommend survey is your chance to have your say about a Premier Inn stay. It's your opportunity to rate us on important things like room quality, service, food and value for money. You can also let us know if there's something you'd like us to improve or change.
Any guest that books online and opts into receiving emails from us may be sent our Guest Recommend survey. And we really do listen to you, as a result of guests' comments our hotels now have Freeview in the bedrooms and improved bathroom lighting. So next time you see our Guest Recommend survey appear in your inbox, why not take a minute to have your say?
T: 0871 527 9476*
F: 0871 527 9477
*Calls cost 10p per minute + network extras
Unwind in style at our Stoke-on-Trent hotel, in one of our new generation bedrooms with an impressive 40" flat screen TV, freshly-updated bathroom with large shower head, and brand new, slumber inducing, king-size Hypnos bed.
The hotel is ideally located in the heart of Stoke-on-Trent, and just a 10 min walk into Hanley. There you'll find well- known high street shops in the Potteries shopping centre, plus the Potteries Museum and Art Gallery.
Other attractions close by include Waterworld (900 yards away), Alton Towers Theme Park (30 mins drive), and several famous pottery outlets. Stoke-on-Trent train station is just 2 miles away for those using public transport. You'll also find a Brewers Fayre restaurant on site serving a mix of traditional and contemporary dishes.
Calls are charged at 10 pence per minute + network extras.
Premier Inn lines are open 24 hours a day, 7 days a week.
The Customer Contact Centre is open 8am to 10pm Mon - Sat & 9am to 10pm on Sun.
Tel: 0871 527 9222
Details marked with an asterisk * must be completed.
If you book a Premier Saver room and pay with a credit card you will be charged £2 to process your payment. There is no charge for debit cards. CL
* Premier Offers terms and conditions
Advertised rates are room only inclusive of VAT. Bookings must be made online at PremierInn.com. Premier Saver is available for stays at selected Premier Inns only and is subject to availability.
No amendments or refunds can be made. At sites where pre payment is accepted, payment for Premier Saver bookings will be taken at the time of booking.
A £2 processing fee (€2 applies to bookings made at Premier Inn Dublin Airport) will be applied if you pay for your Premier Saver by credit card; there is no charge for payments made with debit cards.