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Based on 582 traveller reviews
Based on 2,490 surveys
Our Guest Recommend survey is your chance to have your say about a Premier Inn stay. It's your opportunity to rate us on important things like room quality, service, food and value for money. You can also let us know if there's something you'd like us to improve or change.
Any guest that books online and opts into receiving emails from us may be sent our Guest Recommend survey. And we really do listen to you, as a result of guests' comments our hotels now have Freeview in the bedrooms and improved bathroom lighting. So next time you see our Guest Recommend survey appear in your inbox, why not take a minute to have your say?
T: 0871 527 8840*
F: 0871 527 8841
*Calls cost 10p per minute + network extras
Stay at the heart of historic Norwich with Premier Inn Hotel Norwich City Centre (Duke Street). Whether you're looking for arts and culture, shopping and shows, or are here for work, you'll find us a great place to start.
Marvel at the cloisters of Norwich Cathedral, or uncover the city's history at the Castle Museum. Treat all your senses with a wander around Norwich's traditional market. Catch some drama or comedy at the Theatre Royal. Then unwind in our tasty restaurant and relax in your extra-comfy bed.
Calls are charged at 10 pence per minute + network extras.
Premier Inn lines are open 24 hours a day, 7 days a week.
The Customer Contact Centre is open 8am to 10pm Mon - Sat & 9am to 10pm on Sun.
Tel: 0871 527 9222
Free parking is available off-site at St Andrews multi-storey car park which is a short distance from the hotel.
Details marked with an asterisk * must be completed.
If you book a Premier Saver room and pay with a credit card you will be charged £2 to process your payment. There is no charge for debit cards. CL
* Premier Offers terms and conditions
Advertised rates are room only inclusive of VAT. Bookings must be made online at PremierInn.com. Premier Saver is available for stays at selected Premier Inns only and is subject to availability.
No amendments or refunds can be made. At sites where pre payment is accepted, payment for Premier Saver bookings will be taken at the time of booking.
A £2 processing fee (€2 applies to bookings made at Premier Inn Dublin Airport) will be applied if you pay for your Premier Saver by credit card; there is no charge for payments made with debit cards.