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Based on 614 traveller reviews
Based on 3,680 surveys
Our Guest Recommend survey is your chance to have your say about a Premier Inn stay. It's your opportunity to rate us on important things like room quality, service, food and value for money. You can also let us know if there's something you'd like us to improve or change.
Any guest that books online and opts into receiving emails from us may be sent our Guest Recommend survey. And we really do listen to you, as a result of guests' comments our hotels now have Freeview in the bedrooms and improved bathroom lighting. So next time you see our Guest Recommend survey appear in your inbox, why not take a minute to have your say?
T: 0871 527 8074*
F: 0871 527 8075
*Calls cost 10p per minute + network extras
Superbly located in the heart of the business and retail district in between New St and Snow Hill stations, on the doorstep of all the city attractions i.e the Bullring, NIA, The Mailbox, ICC and Broad St, although benefits from its peaceful and quiet location overlooking St Philips Square.
Our Birmingham City Centre (Waterloo St) Premier Inn has everything you'd expect, incredibly comfy beds in every room and a brand new concept Bar and Grill restaurant serving great steaks / cocktails and late night pizzas to rooms.
Calls to our Customer Contact Centre cost 10p per minute + network extras. Lines are open 8am to 8pm Monday to Saturday and 9am to 8pm Sundays. If you're calling from outside the UK please dial +44 1582 567890.
Details marked with an asterisk * must be completed.
If you book a Premier Saver room and pay with a credit card you will be charged £2 to process your payment. There is no charge for debit cards. CL
* Premier Offers terms and conditions
Advertised rates are room only inclusive of VAT. Bookings must be made online at PremierInn.com. Premier Saver is available for stays at selected Premier Inns only and is subject to availability.
No amendments or refunds can be made. At sites where pre payment is accepted, payment for Premier Saver bookings will be taken at the time of booking.
A £2 processing fee (€2 applies to bookings made at Premier Inn Dublin Airport) will be applied if you pay for your Premier Saver by credit card; there is no charge for payments made with debit cards.