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Based on 1,210 traveller reviews
Based on 2,947 surveys
Our Guest Recommend survey is your chance to have your say about a Premier Inn stay. It's your opportunity to rate us on important things like room quality, service, food and value for money. You can also let us know if there's something you'd like us to improve or change.
Any guest that books online and opts into receiving emails from us may be sent our Guest Recommend survey. And we really do listen to you, as a result of guests' comments our hotels now have Freeview in the bedrooms and improved bathroom lighting. So next time you see our Guest Recommend survey appear in your inbox, why not take a minute to have your say?
T: 0871 527 8074*
F: 0871 527 8075
*Calls cost 10p per minute + network extras
Put yourself at the centre of everything here at Premier Inn Birmingham Waterloo Street. Looking out across St Philips Square and the Cathedral, the major attractions and major businesses are just a hop, skip and jump away.
You can browse the big brands and designer names of the Bull Ring, catch the must-see events at the Hippodrome Theatre, Symphony Hall, NIA or ICC, or find chocoholic's heaven at Cadbury World. After a day's business or indulgence, return and savour the food (and views) at our bar and grill before relaxing in our spacious rooms and extra-comfy beds.
Calls are charged at 10 pence per minute + network extras.
Premier Inn lines are open 24 hours a day, 7 days a week.
The Customer Contact Centre is open 8am to 10pm Mon - Sat & 9am to 10pm on Sun.
Tel: 0871 527 9222
Details marked with an asterisk * must be completed.