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Based on 304 traveller reviews
Based on 1,201 surveys
Our Guest Recommend survey is your chance to have your say about a Premier Inn stay. It's your opportunity to rate us on important things like room quality, service, food and value for money. You can also let us know if there's something you'd like us to improve or change.
Any guest that books online and opts into receiving emails from us may be sent our Guest Recommend survey. And we really do listen to you, as a result of guests' comments our hotels now have Freeview in the bedrooms and improved bathroom lighting. So next time you see our Guest Recommend survey appear in your inbox, why not take a minute to have your say?
T: 0871 527 8076*
F: 0871 527 8077
*Calls cost 10p per minute + network extras
Wake up just minutes from Birmingham's must-see sights and iconic shopping centre. Whether it's underwater antics or soaring strings, big brands or trendy bars, our Birmingham hotel puts it all at your feet.
Get nose-to-nose with sharks in the amazing Sea Life Aquarium. Catch one of the big events at the NIA, ICC or Symphony Hall. Or indulge in some world-class retail therapy at the Bullring.
In the evening, unwind in the canal-side bars before returning to your new generation room, with an impressive 40" flat screen TV, freshly-updated bathroom with large shower head, and brand new, slumber-inducing, king-size Hypnos bed. What could be better than that?
Calls are charged at 10 pence per minute + network extras.
Premier Inn lines are open 24 hours a day, 7 days a week.
The Customer Contact Centre is open 8am to 10pm Mon - Sat & 9am to 10pm on Sun.
Tel: 0871 527 9222
Please note the Old Orleans Restaurant is closed. However, we are 2 minutes walk away from bars and restaurants on Broad Street.
Full and Continental breakfasts available only. Please contact the hotel for alternative dining options.
Details marked with an asterisk * must be completed.
If you book a Premier Saver room and pay with a credit card you will be charged £2 to process your payment. There is no charge for debit cards. CL
* Premier Offers terms and conditions
Advertised rates are room only inclusive of VAT. Bookings must be made online at PremierInn.com. Premier Saver is available for stays at selected Premier Inns only and is subject to availability.
No amendments or refunds can be made. At sites where pre payment is accepted, payment for Premier Saver bookings will be taken at the time of booking.
A £2 processing fee (€2 applies to bookings made at Premier Inn Dublin Airport) will be applied if you pay for your Premier Saver by credit card; there is no charge for payments made with debit cards.