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Based on 703 traveller reviews
Based on 3,406 surveys
Our Guest Recommend survey is your chance to have your say about a Premier Inn stay. It's your opportunity to rate us on important things like room quality, service, food and value for money. You can also let us know if there's something you'd like us to improve or change.
Any guest that books online and opts into receiving emails from us may be sent our Guest Recommend survey. And we really do listen to you, as a result of guests' comments our hotels now have Freeview in the bedrooms and improved bathroom lighting. So next time you see our Guest Recommend survey appear in your inbox, why not take a minute to have your say?
T: 0871 527 9442*
F: 0871 527 9443
*Calls cost 10p per minute + network extras
It's hard to think of a more central spot. From Premier Inn Birmingham New Street, above the station, the whole of the city (and most of the UK) is at your feet. You're just minutes from all the major business centres, epic shopping and amazing sights.
Track down big brands and off-the-beaten-track bargains in (and around) the Bull Ring and Jewellery Quarter. Explore the huge exhibitions at the NIA and ICC. Or catch the big name acts at the Hippodrome - at under half a mile from the hotel, 'it's behind you!'. And, whether you're here for work or leisure, return to our tasty restaurant, spacious rooms and extra-comfy beds.
Calls are charged at 10 pence per minute + network extras.
Premier Inn lines are open 24 hours a day, 7 days a week.
The Customer Contact Centre is open 8am to 10pm Mon - Sat & 9am to 10pm on Sun.
Tel: 0871 527 9222
Details marked with an asterisk * must be completed.
If you book a Premier Saver room and pay with a credit card you will be charged £2 to process your payment. There is no charge for debit cards. CL
* Premier Offers terms and conditions
Advertised rates are room only inclusive of VAT. Bookings must be made online at PremierInn.com. Premier Saver is available for stays at selected Premier Inns only and is subject to availability.
No amendments or refunds can be made. At sites where pre payment is accepted, payment for Premier Saver bookings will be taken at the time of booking.
A £2 processing fee (€2 applies to bookings made at Premier Inn Dublin Airport) will be applied if you pay for your Premier Saver by credit card; there is no charge for payments made with debit cards.