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Frequently asked questions

I'd like a map of the surrounding area for the Premier Inn hotel I've booked. Can you help?

Our Route planner tool calculates your journey for you, providing detailed directions as well as a map of your route.

How can I make managing business travel expenses easier?

Our Premier Inn Business Account card is designed to make managing your business travel expenses simpler and more efficient. For more information, simply click on the link below.

How do I get local directions to my hotel?

For directions, please see the hotel details page for your chosen Premier Inn hotel. Here you will find an interactive map as well as directions and a route planner tool.

How do I update my Sat Nav with Premier Inn hotel locations?

With more than 590 Premier Inns across the UK and Ireland, you're always bound to find one within easy reach. Just upload one of our Point-of-Interest (POI) files from here onto your Sat Nav system and you'll see our hotels displayed on your screen.

We recommend you view the Premier Inn website from a PC, Mac or laptop for the best experience.

How do I find out if the Premier Inn I'm staying at has parking?

Most Premier Inns offer free on-site car parking, however some hotels can only provide limited car parking or may charge a small fee.

Please check the hotel details page of your chosen hotel. If the hotel does have parking there will be a parking facility icon displayed next to the images of the hotel.

Parking in London and the congestion zone

For information on the areas and times in which the congestion charge applies, please call 0845 900 1234 or visit tfl.gov.uk

Can I pre-book a parking space?

It is not possible to pre-book a parking space. At all Premier Inns parking is based on a first come first served basis, apart from when you have booked a Park & fly package at one of our airport hotels.