Maidstone (Sandling) hotel

0.2 miles from your search location.

An idyllic riverside location with an outdoor beer garden, just a few miles from Maidstone

Hotel Facilities

An idyllic riverside location with an outdoor beer garden, just a few miles from Maidstone

Surrounding area at Premier Inn Maidstone (Sandling) hotel

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Maidstone (Sandling) hotel

An idyllic riverside location with an outdoor beer garden, just a few miles from Maidstone

TripAdvisor Traveller rating:

615 reviews

Travelers Choice

Guest Rating:

4.5

Based on 680 surveys

Location

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Forstal Road, Lock Lane, Sandling ME14 3AS

Sat Nav Directions: ME14 3AU What 3 Words: ///plus.guideline.zoomed

Directions: Located off M20(J6). Follow sign for Museum of Kent Life. Next to the Malta Inn Beefeater.

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Transport and local information: Maidstone West & East Train Station 2 miles
Buckmore Park Racing Ground
Leeds Castle Historic Site

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Hotel Parking: Free on-site parking is available at this hotel.

Our rooms

Standard double

A super-comfy Hypnos bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

Free Wi-Fi
Tea & coffee facilities
Double or kingsize Hypnos bed
Freeview TV
Powerful shower

Standard twin

Most of our twin rooms have a comfy double or kingsize Hypnos bed with a single sofa bed, some have two single or double Hypnos beds.

Free Wi-Fi
Tea & coffee facilities
Freeview TV
Powerful shower
Desk

Standard family

Our spacious family rooms include a double or kingsize Hypnos bed, plus a sofa bed and pull-out bed. We also provide travel cots at no extra cost.

Free Wi-Fi
Tea & coffee facilities
Double or kingsize Hypnos bed
Freeview TV
Powerful shower

Standard accessible

Includes adjustable beds (standard wheelchair 480mm height), more space and wider entry bathrooms with lowered baths or wet rooms.

Free Wi-Fi
Tea & coffee facilities
Double or kingsize Hypnos bed
Freeview TV
Powerful shower

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1-5 of {{615 | number:0}} reviews

8 Sep 2021

Relax62475067364

Thornton Cleveleys, United Kingdom

Trip Type: Family

"Scenic location"

Small and quiet Premier Inn with no faults. The Beefeater restaurant just next door was lovely and that’s where the booked breakfast was served. Amazing location just next to the river with lots of outdoor seating and scenic walking paths.

8 Sep 2021

J7358MDdianas

Liverpool, United Kingdom

Trip Type: Couples

"A few days of peace!"

This premier inn was, as usual clean, comfortable and well equipped. The staff were friendly and helpful. The breakfast was freshly cooked and very tasty. Special shout out to Simon, who served us breakfast every day. He was so friendly and efficient. And always with a smile. The hotel is situated beside the river Medway, peaceful and relaxing. Watching the boats, kayaks and rowers pass by. Beautiful.

31 Aug 2021

Jonny B

Nottingham, United Kingdom

Trip Type:

"Excrement and Urine in room!"

Terrible room. Excrement on the wall in the bathroom and stale urine smell in the bedroom. Stains on the bed and not a comfortable bed. Staff did their best to help but fully booked so another room was not available. On complaining to customer service presently unhappy with lack of adequate resolution.

22 Aug 2021

kaylap1340

East Sussex, United Kingdom

Trip Type:

"Highly recommended"

We had a lovely break and will book again in the future. Lovely location, friendly staff, good value, exceptionally clean room, great facilities in the room, a short drive to lots of local shops, museums, national heritage sites and much more.

13 Aug 2021

Bubbalou-x

Braintree, United Kingdom

Trip Type: Family

"Cancelled our booking after rude, poor customer service on the phone"

We booked a family room for 1 night at the end of August for myself, my husband and 2 sons. We stay in premier inns all the time and they are usually very good and thought the riverside location looked really nice. Upon reading the reviews I noticed that time and time again they mentioned that the noise from above was VERY loud and that they could hear every single footstep. This is to be expected in some hotels I know but we are travelling with our 6 year old son who has autism so I decided to call the hotel to ask for advice regarding the room. A woman answered and I explained we had an upcoming booking, that i understand noise can’t be prevented but that I was concerned about the ongoing disturbance if it was in fact as loud as stated because of our son with special needs. I asked if it was possible anywhere on their system to make a note so that maybe we could request a room on the top floor. She practically laughed down the phone at me in the rudest tone I have ever experienced from asking a perfectly reasonable question. She simply said ‘no, the family rooms are all on the ground floor so no that won’t be possible’. Obviously I wasn’t aware of this but it makes sense I suppose. I said ok then and there was a few seconds of silence before I was about to ask if there was one side or area that was quieter, maybe the end of a hall but before I got the chance she stated that ‘well there’s no guarantee who’s going to be above you or near you is there so not sure what you want ….’ And then nothing. Just silence. I was really annoyed with her tone so I just said ok at this point and hung up. We didn’t want special treatment, just maybe some advice and a little guidance as we have had from many of their hotels before to try and make the stay for our son as comfortable as possible. I have just cancelled the booking and changed to a different hotel chain as I didn’t trust that our visit would be a happy one if their customer service in person is anything like it was on the phone.

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Hotel description Premier Inn Hotel Maidstone (Sandling) is just a stone's throw away from the centre of Maidstone, so we're very handy for business or pleasure. And, with our own lovely beer garden sitting alongside the river Medway, you'll find the time and space to relax and enjoy the surroundings. Marvel at the perfect reflection of Leeds Castle in the moat that surrounds it. Or take a trip to Chatham and see historic warships and even a submarine. Stretch your legs on the glorious Kent Downs, then return to tasty food in our Beefeater restaurant, and a lovely comfy bed in your room.