Maidstone Town Centre hotel

ta-ratings-img(1303 reviews)
  • Premier Plus rooms
  • Next Evolution Style

Great for town-centre shopping and handy for local festivals, the Kent Downs and Leeds Castle

Hotel FacilitiesSee all

Chargeable onsite parking

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Accessible

Exterior at Premier Inn Maidstone Town Centre hotel

Parking at Premier Inn Maidstone Town Centre hotel

Chargeable limited on-site parking is available at the hotel, managed by YourParkingSpace. Parking entrance is situated on Terrace Road ME16 8HU. Please note parking operates on a first come, first served basis at £9 per 24 hours. At check-in, you will be provided with a discount code for parking to be used daily. Alternative parking is available nearby, just a 7-minute walk away at Lockmeadow (Barker Road, ME16 8SF). The rates are as followed: Monday – Saturday, between 8am and 6:30pm prices are: up to 1 hour – £1.00, up to 3 hours – £2.50, up to 4 hours – £3.50, up to 5 hours – £5.00, over 5 hours – £6.50, free parking from 6:30pm to 8am and free parking on Sundays.

Our rooms

Standard double

The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, improved connectivity, mood lighting and more.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

See all facilities

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace and more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

See all facilities

Restaurant

Thyme Bar & Grill
Breakfast

Mornings have never been so tasty! Build your own breakfast and fill up your plate with freshly cooked favourites like bacon, sausages, eggs and hash browns – plus a tasty selection of veggie and vegan options – and continental delights like fruit, cereal and freshly baked pastries. Plus, when an adult orders a Premier Inn Breakfast, up to two kids eat breakfast for free** 

Reviews for Premier Inn Maidstone Town Centre hotel

1-2 of 1,303 reviews

"Nice Premier Plus room, shame about parking and breakfast"
Premier Plus Room on 3rd floor, room was excellent no issues at all, however parking was a disgrace, extremely pricey, almost extortionate, even with the Premier Inn discount it cost us over £18 for one nights stay, this needs to be factored in to the overall cost of the room whilst staying at this hotel. Our breakfast was okay, nothing overly impressive, had to play a game of hunt the semi skimmed milk around the restaurant to put on our cereal as Premier Inn believe that people only want full fat milk on cereal. This could so easily be a 4 or 5 star location, easy access to Maidstone town centre, train stations and the river for a evening or morning stroll but it was let down by crazy parking costs and lack of attention to detail at breakfast. If I stay again I'll probably use McDonalds for breakfast, much cheaper and probably more appetising.
"Another great stay in Maidstone"
I always stay at this hotel when I'm visiting my family in Maidstone . On all occasions I've found my stays to be pleasant and comfortable for my needs . The staff work exceptionally hard and nothing is too much trouble if you need anything , Breakfast is really good value with good veriety , also caters for vegan and people with allergies , soya milk always available just ask , if you want to take to your room for a cuppa . Ive Stayed in a few different rooms , this visit was room 2 on the ground floor , it was perfect .. walk in shower and everything you would expect froThe Premier Inn and always immaculately clean . Special mention to Reece Dominca and Luke for looking after me . Charlene the manager is always very welcoming and has some great people working for her . Thanks for another great stay . See you in the Spring Lucy Cassin
"Business"
The staff there was really helpful and polite Will definitely be staying there again Such a good location right next to the stations and busses
"Pleasant quiet stay"
i booked a room here for 1 night as i was meeting a friend in town for food then seeing a show in the evening at the hazlitt theatre.Upon arrival there was a bit of a delay in checking in as i was told my room wasnt ready.It said i could check in from 3pm and thats when i arrived receptionist apologised but i wasnt in any rush so it didnt really matter i had to wait about 15 minutes but was then checked in.My room was on the 3rd floor there are lifts and stairs my room was spotlessly clean and i was at the end of a corridor.So went out for the evening and returned just after midnight there was no noise from anyone and i had a lovely nights sleep and the bed was super comfy will stay again if in the area.
"Comfortable room, poor service."
Room was very clean and very comfortable, but don’t expect much from the restaurant if on a business visit, and especially avoid if you’re visiting socially. Don’t waste your money there. For 6 nights a work group of us needed dinner and due to this, we were offered to pre order to have at 8pm each night. Only twice did the food come out around 8. Every other night we were still waiting an hour, with no apologies. We even had to ask where our food was! One night they ran out of cheese and openly admitted they’d used the plastic cheese as a substitute. Half of the staff were really trying their best to keep up, despite the restaurant being 3/4 empty, and the other half really didn’t care how bad the service was. Even our drinks couldn’t be made ready for 8pm. Working 11 hour days, we were all exhausted and starving, just not acceptable when the pre order offer was made. We were also aware other customers were waiting over an hour for their food. It wasn’t gourmet dinners, why on earth was it taking so long! Just such a shame when the hotel itself is a pleasant stay. The car park is also daylight robbery, so avoid if you don’t have a business paying for it!

See Reviews

on tripadvisor.com

Traveller reviews brought to you by

Location

Sleep Quality

Rooms

Service

Value

Cleanliness

Write Review

Hotel description

Whether you're staying to see the sights or you're here on business, Premier Inn Hotel Maidstone Town Centre is a really handy place to stay. Many of our guests come for the festivals too, including the River Festival on the Medway. You could join in the celebrations at the Social Festival, or get away from it all strolling the rolling Kent Downs. See the awesome-inspiring Leeds Castle, or simply wander around Maidstone town centre for some great shopping at Fremlin Walk. Then return and recharge in our tasty restaurant and lovely comfy beds. Plus, you’ll get to experience our Next Evolution Style rooms – enjoy our latest design, improved connectivity, mood lighting and more throughout your stay. Read our innovation story to find out more about them and why we’re so passionate about constantly striving to create the best hotel experience ever for our guests. 

Hotel contact information

Phone: 0333 321 9287

Calls to our UK hotels cost no more than calls to standard 01 or 02 numbers and are usually included in landline or mobile call packages. The same applies to calls to our hotels in the Republic of Ireland.