Maidstone (Allington) hotel

Take life a little easier in the peaceful surroundings of this residential area outside Maidstone

TripAdvisor Traveller rating:

579 reviews

Certificate of Excellence

Guest Rating:

4.5

Based on 729 surveys

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London Road, Maidstone, Kent ME16 0HG

Sat Nav Directions: ME16 0HG What 3 Words: ///lifted.steep.chops

Directions: Turn left at 1st roundabout onto A20 and the hotel is on the right after DFS. Next to the Sir Thomas Wyatt Beefeater.

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Transport and local information: Leeds Castle
Maidstone Shopping
Cobtree & Leeds Castle Golf Courses
Maidstone West Train Station 2 miles

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Hotel Parking: Free on-site parking is available at this hotel.

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1-5 of {{579 | number:0}} reviews

8 Sep 2020

Parmenter

Trip Type:

"Unsafe and negligent"

I had been shielding as an extremely vulnerable person up until 1 August when restrictions were relaxed. We decided to visit our daughter and family as we had not travelled to see them in Maidstone since February. Rather than stay in their home and put ourselves at risk we were reassured by Premier Inn website that all precautions against Covid infection were in place. This was most definitely not the case. Fair enough, the room was cleaned to a high standard on arrival and we did not want extra daily servicing for the length of our 4-night stay. However despite signs on the entrance doors requesting the use of masks in common areas this was not being complied with, either by other guests or staff. We witnessed staff chatting to other guests and other colleagues in public corridors in close contact, neither socially distancing nor wearing masks. When we expressed our concern the manager shrugged it off by saying it wasn’t her place to police the situation and she remained extremely complacent. We witnessed 2 staff changing the linen in recently vacated rooms not socially distancing, not wearing masks nor taking any other protective measures. Also on 2 occasions the hand sanitizer dispenser was not working and I was told on each occasion that it was ‘playing up’, when in fact it had simply not been replenished. This is simply unacceptable. It spoiled our visit to the extent that we felt extremely vulnerable when passing through the hotel. Surely it should be paramount to protect not only your guests but your staff. I intend to make an official complaint to Premier Inn headquarters. Clearly the practices in this motel are in contravention of government advice, not to mention Premier Inn’s own statement of reassurance.

1 Sep 2020

renraw70

Kettering, United Kingdom

Trip Type:

"Great Nights Sleep"

Stayed here for 1 night, family of 4. Friendly check in into room 53. Comfortable room at the back of the hotel. This room was so quiet that we overslept in the morning! Usual Premier Inn quality. Free parking. Good central point to explore Kent. Requested extra pillows which were given whilst checkin in.

23 Aug 2020

K5953TEkayc

Bletchley, United Kingdom

Trip Type: Solo travel

"Hottest weekend so far in 2020"

Hotel from outside was standard looking! Must have been the hottest weekend in the year so far, in the premier inn room the temp was 25 degrees, put the fan on windows were already open an hour later the temp was 27 degrees! Couldn't sleep that night! Staff were lovely couldn't do enough for you! Hotel needs decorating and up dating with AC!

23 Aug 2020

matthewf556

Kent, United Kingdom

Trip Type: Couples

"One night stay"

On arrival the receptionist was very welcoming and even sorted out a reservation for the beefeater for dinner, the room was very clean and maintained,no problem with anything especially for the price paid. Regard to the dinner service the lady who served us Lisa was very friendly and helpful but the menu was very limited and quite greasy and most food was over priced. The breakfast was nice with all you can eat cooked breakfast and unlimited drinks, only had one issue there was some shell is the scrabbled egg. Overall definitely worth the money.

20 Aug 2020

oo7mick

London, United Kingdom

Trip Type:

"Highly Recommend !!!"

Recently stayed with my Family for 1 week .Room was very clean and quiet. Great location with free parking Park and Ride into Maidstone was a bonus. Friendly and helpful staff. Air conditioning would have made it a perfect stay

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Hotel description The world is your oyster when you stay at Premier Inn Hotel Maidstone (Allington). Ferries to Europe are nearby, London's within reach, and there's plenty to explore right on your doorstep, including a world-famous fishing festival. Visit us in late July and you're just in time for Whitstable Oyster Festival, a great celebration with lots of tasty food on offer. Or come any time of year to see one of the most perfectly located buildings in the world, Leeds Castle. When you're done exploring, pop back to the hotel for some tasty food in our Beefeater restaurant and a lovely comfy bed.

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