Maidstone (Allington) hotel

The room we stayed in was perfect for our weekend getaway. The bed was very comfortable. I personally nodded straight off, the moment my head hit the pillows. The Staff were very friendly and helpful. We would highly recommend to anyone who’s looking for a great hotel to stay in.

Absolutely loved my stay. The staff was amazing, great sleep and it is situated close to all the shops, so very nicely placed.

Amazing stay, staff couldn’t have been better and the housekeepers are lovely. Would recommend!

Hotel is very, very, very, tired, it is in urgent need of decorating. In our room there was a poorly finished repair on the wall by the light switch to the bathroom, it would appear that the person who completed the repair just could not be bothered to finish the job properly. The Shower curtain rail moved up and down, the fixing points to the wall were not attached and moved along the rail, the shower curtain would not stay close to the wall and migrated away leaving a big gap for water to soak the floor. The extractor fan in the bathroom was woeful, with little to no suck, after showering the bathroom was absolutely saturated with water just running down the walls. The shower pipe and head were rusty and had clearly been in situ for many many years. The bath had black gold where it met the wall, the sink was worn and the plughole rusty. On the side of the sink there was a stain where drips from the soap dispenser had marked the surround, the tap was stiff and hard to use. Continuing to use the same toilet paper that was used by schools in the 1970's suggests that this is the era that the room was stuck in. We were on the ground floor so keeping the window open was the only form of ventilation, no Air-Con or fan to provide a flow of air through the room. Walking from reception to our room took us along the corridor that had a multitude of broken and or cracked ceiling tiles, the lighting in the corridor and room was old fashioned and dim. It is impossible to hang wet towels anywhere other than the pegs by the room door, you cannot leave them in the bathroom to dry as they would still be soaking wet when you came to use them next time. USB Charging for mobile phones has been around for many a year, yet there is nowhere in the room to charge a phone via a USB cable, not very good in 2026. The radiator was scorched in many places and looked very rusty. TV and media adverts show Premier Inn with modern lighting and uptown date technology, this hotel in Allington, Maidstone has none of these features, in fact it is almost like looking at two different companies operating under the same brand name. Overall a disappointing experience.

The atmosphere was so welcoming and lovely, and the staff were so delightful. The rooms are top standard, very clean and comfortable. Value for money is amazing. My location of stay was Maidstone Allington. Will be returning!!