London Victoria hotel

In the heart of London, close to Big Ben, Westminster Abbey and Buckingham Palace

TripAdvisor Traveller rating:

3,248 reviews

Certificate of Excellence

Guest Rating:

4.5

Based on 1,921 surveys

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82-83 Eccleston Square, Off 55 Gillingham Street, London Victoria SW1V 1PS

Sat Nav Directions: SW1V 1PS What 3 Words: ///pays.bright.common

Directions: From Victoria train station: take the exit onto Wilton Road at the far right side of the station opposite platforms 1 to 7 (directly opposite Apollo Theatre). Turn right and keep to the right hand pavement. Continue past Bridge Place and turn right onto Gillingham Street. Continue along this road until just before you reach a set of traffic lights, where you will find our hotel on your left. From Victoria coach station: exit left onto Buckingham Palace Road and take the second right onto Belgrave Road. Take the second left onto Gillingham St and the hotel will be on the right hand side.

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Transport and local information: Victoria Train/Underground Station 0.2 Miles
Buckingham Palace 1 Mile
London Zoo 5 Miles
Madame Tussauds 3.3 Miles

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Hotel Parking:

Limited chargeable street parking is available at £3.60/hr max. 4 hours stay. Mon - Fri 8:30 - 18:30. Parking is free outside of these times inc. Saturdays, Sundays and public holidays. Please note that the street parking is not managed by the hotel.

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1-5 of {{3248 | number:0}} reviews

22 Mar 2020

dayforknight

Vancouver, Canada

Trip Type:

"Would only stay one night in a pinch at this hotel."

This hotel is a joke. I am shocked to see anyone giving good reviews. No one who works there seems to know what they are doing as they are probably given no proper direction or reason to care about their work. Guests constantly interrupt other guests trying to get service because that is the only way they are going to get anything done. The elevator is a tiny thing to stay away from unless you are one person. The fold away beds are so uncomfortable you are better off on the floor. Stay here if you must for one night but honestly, do yourself a favour and book in somewhere better for the same price.

18 Mar 2020

marmot60

Exeter, United Kingdom

Trip Type: Couples

"Excellent option for short stay in London"

Trying times for everyone in the middle of the Coronavirus crisis so all the more credit to the staff at this hotel who were unfailingly helpful and kind. Our premiere plus room on the top floor was very comfortable...not huge but perfectly good for a short stay. Small fridge and bathroom with all you need plus a rain shower. Room was very quiet. Breakfast was extra but there was plenty of choice from full English to fresh fruit salad. A surprise gesture at breakfast for my husband’s birthday was unexpected and very kind. Well done guys and chapeau to you all.

18 Mar 2020

J402QCmarkh

Trip Type: Business

"Overnight stay"

I stayed in this hotel on the 5th February in room 106 I accidentally left behind my Braun toothbrush and some items in the bathroom so I called the hotel the next day in the train home and explained the situation I was told to call back which I did the next day put on hold and told nothing was found . I explained that I used everything in the bathroom before leaving for breakfast came back packed my bag and forgot the bathroom items which can happen I was then told I’d get a call back or emailed to date I’ve had nothing which is very upsetting considering the toothbrush cost £80 . So not happy

18 Mar 2020

sabs2518

Dublin, Ireland

Trip Type: Family

"November Visit"

I would be very hard pressed to stay at this hotel again! The staff were extremely rude to deal with. We arrived early and left our bags which was fine and we headed to the studio tour, we got back at about 8.00pm and the man on the desk was clearly not interested in his job at all, we had booked to eat in the restaurant at 9.30pm but when we got down there they told us they were closing and we would have to order quickly and no desert, we would have happily changed our reservation to an earlier time had we known this would be an issue but we hadn’t been told this at reception even though he confirmed the booking, we only booked this late because it was an option and we weren’t sure how long it would take us to get back from the studio tour!! The waitress was fine but clearly annoyed we had arrived! The food was fine nothing awful. The room was basic, had a lot of space but that’s probably the only good thing. Luckily we were only staying one night. There are much nicer hotels in this area we only stayed here as we thought it looked closer to the bus station but on a return trip I will be going back to the doubletree around the corner!

17 Mar 2020

Lady_Beancounter

Berkshire, UK

Trip Type:

"Aircon and tv not working, staff not interested"

I booked in for one night in March 2020 as I had to be at Victoria Coach Station very early the next morning. The hotel is five minutes or so walk from the coach station, so convenient in that respect. On arrival I went up to my room to drop off my bags as I was meeting a friend and wouldn't be back till late. First impressions were that the room was fairly spacious but a bit dated - I believe the hotel is undergoing renovation. It had a desk and a hard chair, but nothing else to sit on apart from the bed. On returning to the hotel around 10.30pm I opened the door to my room to be met with a blast of hot air. The air conditioning was running at full blast (which I certainly didn't remember when I left the room) and on looking at the temperature gauge, it said 28 degrees. I immediately turned it down to the minimum of 17 degrees, but even with the fan on full, it wasn't working as hard as it had been to heat the room. I put the tv on. It didn't work properly with the picture constantly freezing and going black. Then the air conditioning fan started working much harder. I looked at the temperature gauge and it had spontaneously reset itself to 28 degrees. I went down to reception to report these problems. The chap at the desk said "We'll send someone up from maintenance in the morning" and gave me a "Is that ok, that's all I can do" look. I asked to be moved to another room because it was too hot to sleep. I was told they couldn't move me because a couple of floors were out of action due to the renovation. This is despite the fact that when I came back to the hotel the bar was absolutely empty, and walking down my corridor I could only hear sounds (voices, tv) from one other room on my floor; the hotel appeared to be far from full. The staff did disappear into a back room to emerge minutes later to say they'd centrally adjusted the air conditioning to 18 degrees in my room but on returning to my room, (it seemed to be that or sleep on the floor in the corridor) I didn't trust it and left the aircon turned off. Oh, and the pillows were flimsy little things that left me with a crick in my neck the next day. I had to leave early so can't report on breakfast. Overall with the room issues and the staff disinterest I would never stay here again.

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Hotel description So close to the sights you're almost rubbing shoulders with Royalty, Premier Inn London Victoria puts you in prime position. You can stroll to many of the capital's most famous sights and, with Victoria Station just minutes away, you're connected to city, country and coast. Catch the changing of the guard at Buckingham Palace, get arty at the Tate, cruise along the Thames, be wowed by a West End show, then return to the peace and quiet of Pimlico. Here you'll find everything you need to recharge the batteries: spacious rooms, a tasty restaurant, and extra-comfy beds.

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London Victoria hotel

In the heart of London, close to Big Ben, Westminster Abbey and Buckingham Palace

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