Market Harborough hotel

Premier inn just isn’t what it used to be, booked this hotel whilst attending a friends wedding nearby, the week before my stay I was emailed to say the restaurant would be closed during my stay, but I could still have breakfast, I contacted the hotel several times by email to ask about the email and eventually I called to ask te questions, sadly I was advised that their restaurant will be closed and their team made redundant, the space to be converted to bedrooms and a breakfast room. Such a shame premier inn are sadly loosing the edge they used to have on the competition, by cheapening their product and reducing their offer and service. They still however want to charge premium room rates for essentially a room now with no service or facility’s that most hotels charging the same rate offers. In addition my room wasn’t well maintained although clean, room was uncomfortably hot at a constant 28 degrees no aircon in this site with just a fan and a window that only opened 1 inch useless to try and cool or make the room comfortable. Such a shame as Premier Inn did used to be a premier stay sadly that’s no longer the case. On a positive note the team I did see were all very nice but clearly feeling a little let down by the company.

Had a lovely stay at this hotel. The staff here were so helpful and friendly throughout- the best service I think I’ve had in any hotel as they were kind and obviously cared about my group having a great visit. It was a very hot day (and night) yet the fans supplied in all the rooms kept it lovely and cool and had a great sleep. Particular thanks to Karen, Mia and the Scottish lady who was looking after my room. They explained the restaurant was changing which was helpful as explained its current status but this didn’t particularly affect our stay.A great place. Thank you so much, it made a big difference ( :

Friendly staff nice spacious clean room

The hotel was lovely, but the down side was that we couldn’t dine there over the weekend we were there and we had to ask on numerous occasions for clean towels and for the room to be cleaned,ie, bins to be emptied towels changed

Really friendly welcome by the chap in reception. Room well cleaned. From there all downhill. Booked for dinner at the on-site restaurant. The two staff on duty were rude, unwelcoming and more concerned with complaining about their work. Was informed there was a reduced menu, no explanation, then told a number of thing on the reduced menu were not available. The food when it arrived was awful, undercooked, barely warm. I did not raise it to the staff given their indifference.