Leicester North West hotel

Room okay. Easy parking Breakfast poor. Food (eggs, etc) was already cold at 7am when they had only just opened. Recommend ordering from restaurant menu rather than paying for Premier Inn breakfast.

I was greeted by a receptionist called zoe she was very supportive and kind😇 I would definitely come back again

I regularly stay in hotels for work and have generally found Premier Inn to offer a reliable standard of accommodation. Unfortunately, this stay fell well below expectations. The hotel itself felt tired and dated, with cleanliness standards not being what I would expect. There was also an unpleasant smell throughout the building which did little to improve the experience. The most concerning issue occurred when I returned to my room to find water leaking through the ceiling, including through the light fittings and the fire detection equipment. This was alarming and clearly indicates maintenance issues that should have been addressed long before they affected a guest room. As a result, I was required to move rooms, which meant packing up all of my belongings and work equipment and relocating after already settling in. As a professional Fire Risk Assessor, I was also disappointed to observe fire doors being wedged open with pieces of cardboard. Fire doors are a critical life safety measure and should never be deliberately held open in this manner. Seeing such basic fire safety failings in a national hotel chain was surprising and concerning. Whilst the staff dealt with the room change, the overall experience was overshadowed by poor maintenance, cleanliness concerns and the fire safety issues observed. Premier Inn has built its reputation on consistency, but unfortunately this stay did not reflect the standards I have come to expect. I hope the issues raised are addressed to improve the experience and safety of future guests.

Premier Inn Leicester North West. We stayed for a couple of nights. we enjoyed clean and tidy rooms and extremely comfortable beds. However, I paid for 2 x full english breakfasts only to find that those who only paid £8 for continental breakfasts were able to eat from the full english menu. I raised my concerns with the Premier Inn receptionist after the first morning but she only agreed to look into the matter (and never got back to me). The next morning the same thing happened!

Location The hotel is situated in a relatively quiet leafy suburb on the outskirts of the city next to County Hall Access There is ample parking space. The access road could win a prize in a worst pothole competition. The hotel is well signposted from the A50 roundabout For anyone wishing to travel to and from the city centre there is a nearby bus stop with frequent services (20 to 30 minutes each way). Uber cost around £9 to £10 each way Hotel Standard Premier Inn with no frills. My room on the first floor was clean and had all the basics. I was very pleased that the bathroom had a walk in shower rather than the usual Premier Inn bathtub. Samsung TV had Freeview channels but I could not find any radio stations. WiFi was pretty good and no hassle to activate Dining Premier Inn’s move to end its restaurant partnerships is a decisive strategic realignment, abandoning low return dining brands to focus on its hotel offering At Leicester North West the only onsite dining option is the Gynsills Farm operated by Farmhouse Inns with nothing else in the vicinity I found that it was not possible to order food after 9:00 pm On entering the premises for breakfast I felt that the décor was outdated and dingy and the place lacked any freshness. In terms of cleanliness glassware was dirty (told it was a dishwasher malfunction!). The equipment on the well worn hot buffet looked like it had seen better days Whilst the quantity of food was plentiful the quality and selection was poor. Orange “juice” more like over diluted squash, no speciality coffee machines, no fresh fruit salad, croissants on the point of being stale As for the hot buffet – a toaster that didn’t toast. Fried eggs with bullet yolks, dry black pudding, fresh tomatoes black with charring and yet raw inside, congealed scrambled eggs and mushrooms. However, the sausages, bacon and baked beans were the best thing on this tepid offering. Everything as if it had been sitting under heat lamps for a long time If I stayed again I think I would skip the breakfast and drive the 5 or 10 minutes to a large Morrisons and enjoy a freshly cooked breakfast in its clean and bright café (unfortunately it stops serving main meals at 4:00 pm so not a possibility for early evening meal or dinner) If my experience at this hotel is mirrored elsewhere, my conclusion is that Premier Inns loss of oversight of its partner restaurants has resulted in cost cutting and a substantial reduction in standards