Question 1

What is special about Covent Garden?

Accepted Answer

Covent Garden is special for its blend of historic charm, street performances, boutique shops and vibrant atmosphere. It’s home to the Royal Opera House, lively market halls and a mix of culture, dining and entertainment that draws visitors year-round.

Question 2

Is Covent Garden open every day?

Accepted Answer

Yes, Covent Garden is open every day. Shops, restaurants and market stalls generally operate daily, although opening hours may vary slightly.

Question 3

Which tube station is best for Covent Garden?

Accepted Answer

The best tube station for Covent Garden is Covent Garden Station on the Piccadilly Line. However, Leicester Square and Holborn stations are also nearby and sometimes less crowded.

Question 4

What is the square in Covent Garden called?

Accepted Answer

The square in Covent Garden is called the Covent Garden Piazza. It’s a historic open space known for performances, markets and al fresco dining.

Question 5

Why is Covent Garden so popular?

Accepted Answer

Covent Garden is so popular because it offers a unique mix of entertainment, shopping, dining and cultural attractions, all set in a picturesque historic setting.

Question 6

Is Covent Garden fun at night?

Accepted Answer

Yes, Covent Garden is fun at night! The area comes alive with illuminated buildings, bustling restaurants, pubs and live performances, creating a lively evening atmosphere.

Question 7

Where can I go shopping in Covent Garden?

Accepted Answer

Snoop around Neal Street and Seven Dials for vintage and out-of-the-ordinary finds. Long Acre is best for high street and mid-range labels. Wander down to the piazza for luxury goodies and to see what’s on offer at the Apple Market, East Colonnade Market and Jubilee Market.

Question 8

Where can I watch opera in Covent Garden?

Accepted Answer

Cherish an evening of high culture at the Royal Opera House or The Coliseum. Home to the Royal Opera and the Royal Ballet, the Royal Opera House showcases a range of experimental and traditional performances. Equally as acclaimed, The Coliseum is where you’ll find the English National Opera.

Question 9

What theatres are there in Covent Garden?

Accepted Answer

The theatres in and around Covent Garden make up a sizeable portion of London’s West End ‘Theatreland’. There’s the Theatre Royal on Drury Lane; The Shaftesbury on Shaftesbury Avenue; the Adelphi Theatre, Vaudeville Theatre and Novello Theatre line The Strand.

Question 10

What can I see at the London Transport Museum?

Accepted Answer

Anyone interested in the social history of transport, the urban history of London, technical advancements, and visual design will be in their element at London Transport Museum. It’s so much more than you’d expect.

Question 11

What’s the difference between Flex, Semi-Flex, Advance, Standard and Non-Flex rates?

Accepted Answer

Flex – Pay now or on arrival, fully refundable with free cancellation up to 1pm on the day of arrival. Our most flexible rate – you can cancel and get a full refund up to 1pm on the day of arrival. You can also amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Semi-Flex – Pay now, fully refundable with free cancellation up to three full days before arrival. Fairly flexible rate – you can cancel and get a full refund up to three full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Advance – Pay now, fully refundable with free cancellation up to 28 full days before arrival, free to amend thereafter until the day of arrival. Fairly flexible rate – you can cancel and get a full refund up to 28 full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Standard – Pay now, non-refundable. Free to amend booking at the same hotel up to 1pm on the day of arrival. Slightly flexible rate – you won’t be able to cancel and get a full refund, but you can amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Non-Flex – Pay now. No amends or refunds. Our least flexible rate – you won’t be able to cancel or amend your stay after booking.

Question 12

What time is check-in and checkout?

Accepted Answer

Our standard check-in time is 3pm. For an additional fee*, you can start your stay sooner with early check-in from 11am. Add early check-in to your stay while making your booking, or afterwards by managing your stay in your Premier Inn account. Early check-in is subject to availability and not available at all Premier Inn hotels.

Checkout is by 12 noon on your departure date. If luggage storage is available, our teams will be happy to store any bags for you if you’d like to check out before 12pm.

*Prices and times will vary depending on date and location.

Question 13

Can I check in early?

Accepted Answer

For an additional fee*, you can start your stay sooner with early check-in from 11am. Add early check-in to your stay while making your booking, or afterwards by managing your stay in your Premier Inn account. Early check-in is subject to availability and not available at all Premier Inn hotels.

*Prices and times will vary depending on date and location.

Question 14

What is Premier Inn CleanProtect™?

Accepted Answer

In 2020 we launched Premier Inn CleanProtect™, our rigorous, daily cleaning method that’s used throughout our UK & Ireland hotels. Developed in partnership with Diversey, a global leader in cleaning and hygiene products for the healthcare and hospitality industries, our promise seeks to give you extra peace of mind so you can always book and stay with confidence.

Check-in - minimising contact at reception and providing hand sanitiser in most public areas for peace of mind.

Bed linen and towels - laundering all our linen and towels at over 60°C to thermally disinfect them, so you can enjoy a great night’s sleep. We’ve also placed spare pillows in a zip-up bag, for extra peace of mind.

Equipping our teams - providing our team members with all the equipment and sanitisers they need, as well as always operating in the safest way possible for our teams and guests.

A generous serving of safety - you can relax knowing that enhanced cleaning measures are in place throughout our restaurants. Tables are cleaned between visits and contactless payment is in place too, so you can dine safely and comfortably with us every time.

Clean on request - if you'd like your room cleaned during your stay with us, just let us know at reception and use the handy door hanger on the back of your door by 12pm each day.

Question 15

What facilities are provided for customers with disabilities?

Accepted Answer

Most Premier Inns have specially-adapted rooms allowing easier access for customers with disabilities. If there is no specially-adapted room available at the hotel of your choice, we will be happy to offer you alternative accommodation at a nearby Premier Inn. If you have difficulty walking, but do not need a specially-adapted room, please feel free to request a room near reception on the ground floor for easy access.

If you'd like get in touch, you can reach out to our specialist team via email at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).

Question 16

Can I bring my pet to a Premier Inn hotel?

Accepted Answer

Unfortunately, with the exception of trained assistance dogs, we don't allow pets to stay at our hotels.

Covent Garden hotels

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