London Kensington (Earl's Court) hotel

We stayed here for a night before our holiday. The location was great and hotel was nice. What let it down was the service afterwards. Our 2 year old daughter left her teddy bear in the bed ( she tucked it in for a nap unknown to us) As you can imagine a distraught 2 year old losing her nighttime friend. When I contacted hotel I asked if they had kept and if I could pay for postage to get returned. I got passed to housekeeping and after numerous chasers heard nothing. This service really let it down and my daughter lost her favourite toy she has had as a baby from her late grandma and the hotel just discarded it like trash and ignore us. Poor service premier inn, do better!!!

I highly recommend this hotel. It has a great location, super friendly staff, great bar and restaurant. Lovely comfortable beds and really clean.

Location good. Premier room spacious with a nice view of the railway. Very friendly staff and cleaning lady. Breakfast food quality rather poor. Lack of hygiene (everything very greasy) and sanitiser. Coffee tasteless.

We stayed at the Inn hotel for a couple of days and had a great experience. The location is amazing—everything you need is within walking distance. The rooms are clean, and though they are a bit small, that’s standard for London. The bed was really comfortable, so we slept great. The reception staff were very friendly and checked us in quickly. Excellent value for money, we would definitely stay here again!

Premier Inn Earl’s Court, London – Room 115 The room was perfectly fine and the bed was very comfortable. Unfortunately, the biggest issue was the noise. Room 115 is directly above the railway tracks, so you can hear and feel the trains passing throughout the day and night. Whenever I heard a train approaching, I almost felt like I should lift my feet or take a step to the side! 😄 It really is that noticeable. If you’re a light sleeper, I would definitely recommend asking for a room away from the tracks. I was also a little surprised by the housekeeping arrangement. The room is only cleaned if you specifically request it, and beds aren’t made or towels changed automatically. I understand the idea behind this, but it felt a bit strange for a hotel stay and is definitely something to keep in mind when booking. Overall, the room was comfortable and the bed was great, but the constant train noise and the limited housekeeping made the stay less enjoyable than I had hoped.