Question 1

What is Carrow Road known for?

Accepted Answer

Carrow Road has been the home of the Norwich City Football Club since 1935, the stadium has a capacity of over 27,000 and has doubled up as a major venue for gigs by artists like George Michael, Elton John and Status Quo.

Question 2

What is Norwich famous for?

Accepted Answer

Norwich is famous for its stunning Cathedral, medieval architecture and historic city walls. It’s also known for its vibrant arts scene, independent shops and as the first UNESCO City of Literature in England.

Question 3

What is the nicest part of Norwich?

Accepted Answer

The Norwich Lanes are often considered the nicest part of Norwich, full of charming alleyways, boutique shops and cosy cafés. The Cathedral Quarter is also picturesque with cobbled streets and historic buildings.

Question 4

How far is Norwich from the beach?

Accepted Answer

Norwich is about 20 miles from the coast. The nearest beach is at Great Yarmouth, which is roughly a 40-minute drive away, making it an easy day trip destination.

Question 5

What can I do on a weekend break in Norwich?

Accepted Answer

Weekend breaks in Norwich are perfect for exploring the scenic Norfolk Broads. Venture out of town to this famous network of waterways for some fishing, cycling, walking, bird watching, canoeing and boating. Take a look at our budget-friendly hotels.

Our hotels are close to convenient travel links in Norwich, including Norwich Airport, which has flights to the rest of the UK, as well as Amsterdam and other destinations in Europe.

Question 6

What is Norwich Cathedral?

Accepted Answer

Norwich Cathedral is a grand, 12th century Norman building in the centre of Norwich with a rich history. Norwich Cathedral is very popular with visitors to the city and sits at the heart of the Cathedral Quarter, which is also where you can find the busy Castle Mall shopping centre.

Question 7

Where can I shop in Norwich?

Accepted Answer

Set against the backdrop of Norwich’s ancient medieval architecture, the Lanes is the place to go for independent shops, bars and restaurants. For high street brands visit Chapelfield Norwich shopping centre, a converted cathedral with over 100 high street shops including House of Fraser’s flagship store. The Royal Arcade and Norwich Market are also great destinations for keen shoppers.

Question 8

What can I see at Norwich Castle Museum and Art Gallery?

Accepted Answer

Ride in Queen Boudicca’s chariot, be amazed by the Twining Teapot Gallery and much more at Norwich Castle Museum and Art Gallery. Norwich Castle itself is set high on the Norwich skyline, where it’s stood since the late 12th century.

Question 9

What to do in Norwich city centre?

Accepted Answer

In Norwich city centre, you can visit Norwich Cathedral, explore Norwich Castle, shop in the historic Royal Arcade and enjoy the open-air Norwich Market. There are also plenty of restaurants, pubs and galleries to explore.

Question 10

Is Norwich a walkable city?

Accepted Answer

Yes, Norwich is a very walkable city. Most of its major attractions, shops and cultural sites are within easy walking distance in the city centre.

Question 11

How to spend a day in Norwich?

Accepted Answer

Start your day at Norwich Cathedral, then stroll through the Norwich Lanes for some shopping. Visit Norwich Castle and its museum, then relax with a coffee by the River Wensum or explore the city’s many art galleries and independent bookshops.

Question 12

What’s the difference between Flex, Semi-Flex, Advance, Standard and Non-Flex rates?

Accepted Answer

Flex – Pay now or on arrival, fully refundable with free cancellation up to 1pm on the day of arrival. Our most flexible rate – you can cancel and get a full refund up to 1pm on the day of arrival. You can also amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Semi-Flex – Pay now, fully refundable with free cancellation up to three full days before arrival. Fairly flexible rate – you can cancel and get a full refund up to three full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Advance – Pay now, fully refundable with free cancellation up to 28 full days before arrival, free to amend thereafter until the day of arrival. Fairly flexible rate – you can cancel and get a full refund up to 28 full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Standard – Pay now, non-refundable. Free to amend booking at the same hotel up to 1pm on the day of arrival. Slightly flexible rate – you won’t be able to cancel and get a full refund, but you can amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Non-Flex – Pay now. No amends or refunds. Our least flexible rate – you won’t be able to cancel or amend your stay after booking.

Question 13

What time is check-in and checkout?

Accepted Answer

Our standard check-in time is 3pm. For an additional fee*, you can start your stay sooner with early check-in from 11am. Add early check-in to your stay while making your booking, or afterwards by managing your stay in your Premier Inn account. Early check-in is subject to availability and not available at all Premier Inn hotels.

Checkout is by 12 noon on your departure date. If luggage storage is available, our teams will be happy to store any bags for you if you’d like to check out before 12pm.

*Prices and times will vary depending on date and location.

Question 14

Can I check in early?

Accepted Answer

For an additional fee*, you can start your stay sooner with early check-in from 11am. Add early check-in to your stay while making your booking, or afterwards by managing your stay in your Premier Inn account. Early check-in is subject to availability and not available at all Premier Inn hotels.

*Prices and times will vary depending on date and location.

Question 15

What is Premier Inn CleanProtect™?

Accepted Answer

In 2020 we launched Premier Inn CleanProtect™, our rigorous, daily cleaning method that’s used throughout our UK & Ireland hotels. Developed in partnership with Diversey, a global leader in cleaning and hygiene products for the healthcare and hospitality industries, our promise seeks to give you extra peace of mind so you can always book and stay with confidence.

Check-in - minimising contact at reception and providing hand sanitiser in most public areas for peace of mind.

Bed linen and towels - laundering all our linen and towels at over 60°C to thermally disinfect them, so you can enjoy a great night’s sleep. We’ve also placed spare pillows in a zip-up bag, for extra peace of mind.

Equipping our teams - providing our team members with all the equipment and sanitisers they need, as well as always operating in the safest way possible for our teams and guests.

A generous serving of safety - you can relax knowing that enhanced cleaning measures are in place throughout our restaurants. Tables are cleaned between visits and contactless payment is in place too, so you can dine safely and comfortably with us every time.

Clean on request - if you'd like your room cleaned during your stay with us, just let us know at reception and use the handy door hanger on the back of your door by 12pm each day.

Question 16

What facilities are provided for customers with disabilities?

Accepted Answer

Most Premier Inns have specially-adapted rooms allowing easier access for customers with disabilities. If there is no specially-adapted room available at the hotel of your choice, we will be happy to offer you alternative accommodation at a nearby Premier Inn. If you have difficulty walking, but do not need a specially-adapted room, please feel free to request a room near reception on the ground floor for easy access.

If you'd like get in touch, you can reach out to our specialist team via email at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).

Question 17

Can I bring my pet to a Premier Inn hotel?

Accepted Answer

Unfortunately, with the exception of trained assistance dogs, we don't allow pets to stay at our hotels.

Premier Inn Norwich

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