Norwich City Centre (Duke Street) hotel

0.2 miles from your search location.

Right in the heart of Norwich city centre, close to Norwich Cathedral and Norwich Castle

Hotel Facilities

Right in the heart of Norwich city centre, close to Norwich Cathedral and Norwich Castle

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Norwich City Centre (Duke Street) hotel

Right in the heart of Norwich city centre, close to Norwich Cathedral and Norwich Castle

TripAdvisor Traveller rating:

1,926 reviews

Guest Rating:

4.5

Based on 1,957 surveys

Location

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Duke Street, Norwich, Norfolk NR3 3AP

Sat Nav Directions: NR3 3AT What 3 Words: ///songs.export.puns

Directions: From A1074 go straight over traffic lights (Toys R Us) into St Benedict's Street OR From A147 (A140/A11) turn right at traffic lights (Toys R Us) into St Benedict's Street. At traffic lights, turn into Duke Street and use car parking facilities in St Andrews multi-storey car park immediately on the right. This car park is not on site. The hotel is a short distance from the car park on the right. Parking is chargeable at 5GBP per night.

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Transport and local information: Norwich Airport 3 miles
Norwich Shopping Centre
Norwich Cathedral Historic Site
Norwich Train Station 1 mile

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Hotel Parking:

There is no on-site parking available at this hotel. Parking is available at St Andrew's car park (NR3 3AT) next to the hotel at a discounted rate of £5 per night. Tickets need to be validated at reception. Please note: we're on a one way road with the car park being before the hotel.

Our rooms

Standard room

A super-comfy Hypnos bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

Free Wi-Fi
Tea & coffee facilities
Double or kingsize Hypnos bed
Freeview TV
Powerful shower

Standard room

Most of our twin rooms have a comfy double or kingsize Hypnos bed with a single sofa bed, some have two single or double Hypnos beds.

Free Wi-Fi
Tea & coffee facilities
Freeview TV
Powerful shower
Desk

Standard room

Our spacious family rooms include a double or kingsize Hypnos bed, plus a sofa bed and pull-out bed. We also provide travel cots at no extra cost.

Free Wi-Fi
Tea & coffee facilities
Double or kingsize Hypnos bed
Freeview TV
Powerful shower

Standard room

Includes adjustable beds (standard wheelchair 480mm height), more space and wider entry bathrooms with lowered baths or wet rooms.

Free Wi-Fi
Tea & coffee facilities
Double or kingsize Hypnos bed
Freeview TV
Powerful shower

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1-5 of {{1926 | number:0}} reviews

9 Jun 2021

s a

Greater London, United Kingdom

Trip Type: Family

"Comfy bed and convenient location, BUT ..."

Stayed two nights with family and friends, when we checked in, we were told the breakfast that we booked and paid for could not be provided as all slots were booked!! I understand that because of covid , things could be a bit difficult, but why was I offered the breakfast option the first place!? When we asked what could be done, the reception only said they could only refund the cost of breakfast and nothing they could do.... I would expect premier Inn could have some done better customer service than that! Like providing a "takeway" breakfast option like a lot of other hotels provided, or refund some of the room charge to contribute towards the cost of eating at somewhere else, we ended up spending £15 plus per person at a cafe nearby. Plus, I couldn't see any people in the hotel restaurant at all on both mornings. We all felt very let down by premier Inn. room is spacious enough but very stuffy, fan was provided and luckily it was a bit cooler at night time. I found the bed was firm and comfy for my liking. Bathroom is small but ok. Location is very good, lots of cafe, pubs and restaurants are nearby.

7 Jun 2021

r852258

London, United Kingdom

Trip Type:

"Bad service."

We payed for breakfast for two days at the time of booking. When we checked in, we were asked when we would like to have our breakfast and we agreed on 8.40am, and was told everything was done. First morning, when we came for breakfast we were offered a refund saying there's an issue, or we can have the continental breakfast. We chose the continental, and it took an hour to receive toast and some croissants. Next morning, when we came for breakfast we were told we have no booking, and they turned us around, saying they were fully booked, despite booking it at the reception, and paying for it over a week before and said we would get a refund. Worst experience we've had at a premier inn.

7 Jun 2021

caitlin0130

London, United Kingdom

Trip Type:

"Good and reliable"

Happy with our stay here overall. Good location and price, room and bathroom were clean and decent size, staff were excellent. There was no hot food available for breakfast (we didn't get an explanation as to why) but the continental was very nice and we were refunded the difference . Car parking was reasonable but it would be great if it was free.

7 Jun 2021

JoeyPBrighouse

Brighouse, England

Trip Type:

"Too warm, no fans. Breakfast a disaster"

Breakfast was an absolute disaster- ended up leaving after the drinks and an hour sat there. Don't bother. No fans in room, other guests saying the same with reception insisting that a fan was supposed to be in every room, clearly a lie

7 Jun 2021

Barry S

Trip Type:

"Disappointment"

Bearing in mind the effect of Covid on the hospitality industry we were very disappointed with the hotel. The Room was excessively hot, and the air conditioning unable to cool. A fan was no help. Breakfast - food was good as usual but took much to long to be delivered. Unfortunately overall a disappointment.

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Hotel description Stay at the heart of historic Norwich with Premier Inn Hotel Norwich City Centre (Duke Street). Whether you're looking for arts and culture, shopping and shows, or are here for work, you'll find us a great place to start. Marvel at the cloisters of Norwich Cathedral, or uncover the city's history at the Castle Museum. Treat all your senses with a wander around Norwich's traditional market. Catch some drama or comedy at the Theatre Royal. Then unwind in our tasty restaurant and relax in a new-generation bedroom and luxury kingsize Hypnos bed.