Bristol City Centre (Haymarket) hotel

Stay in the heart of Bristol, a five-minute walk from Bristol Shopping Quarter and the city centre

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TripAdvisor Traveller rating:

2,563 reviews

Guest Rating:

4.5

Based on 2,952 surveys

Location

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The Haymarket, Bristol, Avon BS1 3LR

Sat Nav Directions: BS1 3LP What 3 Words: ///chained.cove.clips

Directions: M4(J19), take the M32 to City Centre. Follow signs for Clifton and the bus station. At the roundabout the hotel is directly in front of you. For disabled parking, please contact the hotel directly.

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Transport and local information: Bristol Royal Infirmary 0.3 miles (7 min walk)
Shopping Centre 0.2 mile
Harbourside 0.5 mile
Bristol Zoo 2 miles
Bristol Temple Meads Train Station 1.5 mile

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Hotel Parking:

Chargeable parking is available next to the hotel, managed by YourParkingSpace. Parking operates on a first come, first served basis at £15 per 24 hours (BS1 3LP). Parking can be paid for through the YourParkingSpace kiosk or app. Height restriction of 1.9m.

Alternative off-site parking is available at Rupert Street NPC (sat nav BS1 2PY) or James Barton (BS1 3LJ) each at approx £25 per 24 hours (hotel guests will get a 25% discount - please get your ticket validated at hotel reception).

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1-5 of {{2563 | number:0}} reviews

11 Sep 2020

JoandJim71

St Davids

Trip Type: Business

"Overnight stay for hospital appointment"

Arrived at desk to be greeted by very helpful and cheerful receptionist.. the room was SPOTLESS cannot fault it at all. Beds were super comfy and we couldn’t hear the traffic at all! Loved the black out curtains too! Our little one slept like a log! The tv offered lots of channels and options of casting from our phones, free wifi and lovely air conditioner. We chose to have pizza delivered to the hotel so had that instead of going to the restaurant. We didn’t want to leave!!!! The hotel is very convenient for the children’s hospital and it is really only a 5 minute walk away. Hotel does offer limited parking but we couldn’t get a space, however we parked in nearby hospital parking with our disabled pass so this wasn’t a problem for us. Thank you for a very nice stay!

31 Aug 2020

Ian G

Trip Type: Friends getaway

"Great central location and great staff"

Centrally located and usual premier inn standards ! Parking is chargeable nearby and does what you would expect . Clean and comfortable rooms staff were very helpful on check in and happy to help Bristol shopping and bars close by

31 Aug 2020

P2853VSf

Trip Type: Couples

"Disappointed"

Lots of disappointment at this hotel. We had reserved and paid for our parking space at the premier Inn car park weeks in advance to coming. We then had the staff say through the parking tanoy whilst waiting to get into the car park gates that the spaces were full and we couldn't park there. Basically stating it didn't matter that we had reserved a space and paid for it weeks in advance because you couldn't reserve a space. We then had to go and find another car park space not too expensive which took a good part of our day as we came for a trip away so don't know the area. Started off asking for extra pillows when we checked in for our 3 night stay at 2pm, didn't get them intil we had to re request at 11.15pm. When we asked for teas and coffess as we had run out the staff were always pleasant and got more. The staff on every request were pleasant it was just a wrongly organised system and lack of communication about the parking weeks prior of them knowing. For a 3 night stay there was only one toilet roll in the room. When we requested more from running out the gentleman stated that the toilet roll he gave to me is now the last one in the hotel of 200 rooms. That the order system hadn't gone through. I will say that the room next door to us with what sounded like a very large family were incredibly loud the whole of the morning from 6am till staff came and mentioned the noise. Loud shouting, excessive and continuous banging of the doors for hours on a Bank Holiday Monday morning. I would understand if they were leaving in the next 10 minutes but this carried on until 830am. I phoned the reception mentioning the noise and they came up straight away to deal with the people and the staff were very apologetic about the noise nuisance. Only then did the family quieten. Unfortunately very late for us to actually get the sleep we needed to make a 3 hour drive back home!! The facilities were fine and staff pleasant. Just a LOT of things that could have been rectified if hotel management had been better. We have frequently stayed in the Premier inns at Exeter and never had any issues. Hoping this is a one off as we'd like to re return for another visit to the city, and this hotel being a 2 minute walk from Cabot Circus is ideal location.

30 Aug 2020

KraT017

Dorset, United Kingdom

Trip Type: Family

"Would not recommend "

1) booked to stay here as it advertised parking, we found the carpark tried to buzz in nothing happened, sign said if car park full go to this postcode **** to another car park, we followed the satnav and ended up in a green area with about 20 drug users running around and at least 5 on the floor unconscious, police and ambulances everywhere. We rung reception and it took us 20mins to get through, they redirected us to a second carpark which has 24/7 security... hmmm. We then walked 10mins to the hotel with young children and luggage. 2) unlike the pictures the hotel looks like a complete dive. 3) on check in we advised we would only be staying the 1 night rather than the 2 booked, having arrived and seen it we had tried to book elsewhere but at 730pm it was too late, they said they cancelled the second night then still charged it to our card, I went back to complain and a different member of staff refunded it but of course this takes around 5 days. 4) one bed missing from one of the rooms so we slept with two in one single bed. 5) dirty rooms. 6) as a family with young children that booked 2 months in advance we were placed on the 16th floor, wouldn’t be so bad if the lifts worked, they tell you to scan your card first but even doing this we spent about 20minutes going up and down everywhere but our floor until eventually we gave up and I carried an infant in a pushchair and 2 other young kids up the stairs... very difficult and certainly not ideal 7) booked in beefeater for dinner took ages for our order to be taken so that by the time dinner came the kids were so restless that we ate as quick as we could then left 8) pillows that felt like Bricks 9) pre booked breakfast in beefeater, ordered on arrival, 20minutes later still no food and another family of same size arrive and order food, 20minutes later the other families food came to table, 10 minutes later waitress advised our food would be 2 minutes, 20 minutes later food finally arrived again having sat so nicely for over an hour the kids were no restless and we ate half our breakfast then had to leave 10) no irons etc in rooms Would never return, and most probably will never stay in another premier inn as a result of this.

29 Aug 2020

veraWestYorkshire

West Yorkshire

Trip Type: Couples

"Extremely rude waitress"

We were ignored by the waitress for at least five minutes when we arrived for a booked table. Eventually she showed us our table in a very unfriendly manner. We then had to wait for plates coffee cups etc in line with covid19 regulations but everything was done grudgingly. Her colleague was more attentive but told us it was not the waitress’ job to show us to tables (although she did eventually). It obviously isn’t her job to be polite either.

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Hotel description Put yourself at the heart of the action at Premier Inn Hotel Bristol City Centre (Haymarket). Slap bang in the middle of everything, you can walk to most of the major sights, shops and events, as well as the many business HQs. You could wander along the historic harbourside, stroll across the Clifton Suspension Bridge, or walk underwater at Bristol Zoo. And, in the evening, catch one of the big name acts at the Hippodrome, Colston Hall or O2 Academy. Then, when you're ready to drop, return and refuel in our tasty restaurant and new, modern rooms with extra-comfy kingsize Hypnos beds.

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