Bristol (Alveston) hotel

In a rural countryside setting, just a few minutes from the historic town of Thornbury

New rooms

TripAdvisor Traveller rating:

934 reviews

Guest Rating:

4.5

Based on 1,076 surveys

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Thornbury Road, Alveston, Nr. Bristol BS35 3LL

Sat Nav Directions: BS35 3LL

What 3 Words: ///argued.fetch.shunts

Directions: From the north: Exit M5(J14) towards A38 to Bristol, 5 miles to Hotel. From the south: Exit M5(J16) towards A38 to Gloucester, 4 miles to hotel. Next to the Ship Inn.

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Transport and local information: Cribbs Causeway Shopping Mall 7 miles
Thornbury Golf Course 1 mile
Bristol Zoo 11 miles
Parkway Train Station 8 miles

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Hotel Parking: Free on-site parking is available at this hotel.

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1-5 of {{934 | number:0}} reviews

31 Dec 2019

Sue J

Ellesmere Port, United Kingdom

Trip Type:

"Definitely never again"

We found the reception staff rude and patronising, which wasn't a great start. The room was a long yomp from reception, which at least promised to be quiet, and we were charmed by the inclusion of a free dead fly on the windowsill. The worst aspect however was the Swan Inn where we were met by a disinterested server who reluctantly seated us, then tried her level best to 'upsell' a menu we weren't interested in. We were half-way through ordering when the drinks we'd asked for arrived and were not what we'd requested - three times the size and no doubt three times the price. We complained, and our server took the p*ss - walking off complaining loudly. We took this as our cue to get in our car and drive to another restaurant where we knew we would be greeted far more welcomingly. As far as the room itself goes, the accommodation was fine although the bath was probably too small for comfort; we slept very well in a luxurious bed. However we will certainly never darken their doorstep again, and will avoid that eating establishment like the plague. This, no doubt, will please them just as much as it pleases us. Better luck next time.

30 Dec 2019

davidMinhead

minhead

Trip Type: Family

"excellent service"

stayed here over the xmas period and nothing was to much trouble for the staff at the premier inn,the receptionist who was dressed like an elf went above and beyond her duties, a credit to the company.The Ship pub which is adjacent to the inn is excellent once again nothing was to much trouble for the staff,a special mention for the young manager who kept the food topped up and made sure everything ran smoothly ,thoroughly recommend it .

23 Dec 2019

davidW3777MU

Trip Type: Business

"Clean, Comfortable & Convenient"

Clean, Comfortable & Convenient, handy for the motorway network & located in idyllic surroundings with lots of general interest/tourism in the area. Friendly staff who gave great advice on my alternative dining option when the the main restaurant was busy with Group Bookings.

20 Dec 2019

seagirl2014

Portugal

Trip Type:

"It Could Have Been So Good"

We booked the Premier Inn at Alveston because the location was perfect for our needs. The fact that there was a pub (The Ship Inn ) within the same location was an added bonus. We were there for a solemn occasion and spent our days in preparation and then returned in the evening. The room at the Premier Inn was fine, even though the air-conditioning and heating were not working in our particular room. We had a heater which was adequate in heating the room, but the extractor fan in the bathroom was not working either so it got a bit steamed up. We were told that they were waiting for the system to be fixed. The front desk staff were extremely accommodating and should be commended as Im sure they must have had a lot of complaints, they were always cheerful and helpful. The internet was practically non existent and we had to take our phones to the lobby to make calls as the signal was bad. The pub itself was another story altogether. We tried twice to book dinner, but to be honest we didn’t book very early as we werent sure where we would be. However, on both occasions we were told that we couldn’t be accommodated in the restaurant even though it didn’t look particularly busy at any time during the evening. We also asked if we could perhaps have something in the bar area, even a sandwich would have done, but were not able. I was quite intrigued that a restaurant would turn away custom, I asked one of the the staff from the kitchen what was happening in the kitchen and was told that there were only three chefs when they should have had nine! and that they found it hard to get staff as the pay was no good. Well I have had some experience in catering and Nine chefs seems an awful lot of chefs to run a kitchen of that size, it seemed to me that management and organization must have been the problem. As we were in the pub several times during the week we spent there it felt as if the staff were not particularly happy. In addition they had four craft beer pumps but most nights only one or at the most two of the real ales were available. There was a definite problem in the pub and restaurant which is run by the Chef and Brewer chain and the fact that they advertise their menu in the rooms at the Premier Inn would suggest it might be easy to be accommodated in the restaurant, especially as they have a captive clientele with very little choice in the immediate area. In addition it might have been helpful to have some rolls or sandwiches available in the bar area for those customers who cannot get a table in the restaurant. What is going on Chef and Brewer?? This should be two different reviews one for the Inn and one for the Pub.

16 Dec 2019

Sonya P

Rugby

Trip Type: Couples

"great room - let down by the attached pub"

lovely stay at the hotel but don't count on the pub next door for service, drinks or any food.... the room was very clean, and very quiet. lots of car parking and easy access in and out. the pub that is attached is disorgainised and confuses effiency with rudeness

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Hotel description Premier Inn Bristol Alveston gives you the best of both worlds: a lovely rural setting paired with top-notch transport links. Close to the M5, M4 and M48 we're a great stop-off on the road to Cornwall, Devon and Wales, as well as local attractions. Hit the shops at Cribbs Causeway or hit the greens at Thornbury Golf Club. Get your fashion fix in Bristol City Centre. Or, if you're here on business, you'll find Thornbury Trading Estate, Aztec West and Filton Airbus just minutes away. Once you're done, come back and relax in one of our new generation bedrooms featuring an impressive 40" flat screen TV, bright, modern bathroom with large shower head, and slumber-inducing Hypnos bed.

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Bristol (Alveston) hotel

In a rural countryside setting, just a few minutes from the historic town of Thornbury

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