Bristol City Centre (King Street) hotel

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This harbourside location is ideal for soaking up the vibrant, cosmopolitan thrills of Bristol

Guest Rating:

4.5

Based on 1,143 surveys

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Llandoger Trow, King Street, Bristol BS1 4ER

Sat Nav Directions: BS1 4HQ

Directions: M4(J19) take M32 into City Centre, keep following the signs into City Centre. Turn left onto B4053 Baldwin Street. Turn right into Queen Charlotte St, follow the road round, bear right at Welshback and right on Little King St. The hotel is on the right next to the Llandoger Trow. Sat nav BS1 4ER. NCP car parking is available on Queen Charlotte Street, with 25% discount.

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Transport and local information: Galleries Shopping Centre 0.5 mile
Bristol Zoo 2 miles
Bristol Temple Meads Train Station 1 mile
Bristol Airport 8 miles

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Hotel Parking:

There is no on-site parking at this hotel. Chargeable street parking is available around the hotel, or at NCP Queen Charlotte St, with a 25% discount, at approx £18 per 24 hours. To claim the discount, please get your ticket validated at reception before you leave the carpark.

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1-5 of {{864 | number:0}} reviews

17 May 2018

Max B

Aberdeen, United Kingdom

Trip Type: Business

"Reasonable, but not up to the normal Premier Inn standard – needs improvement"

I ended up here when I asked work to book a Bristol city centre Premier Inn for a business trip. I have been at Premier Inn hotels across the country for years. This hotel isn’t bad by the standards of many other hotel chains and private hotels, but it offers probably the weakest overall package of any Premier Inn I have visited. If I return to Bristol, I will likely try one of the chain’s other offerings. This one was King Street and is located centrally by the riverside, although there are several in the city centre. The room was fine, although there was only a shower over the bath rather than the usual modern shower unit. There was limited hanging space for clothes, for a business trip. There was a sticky stain in bathroom on the surface, which was not rectified although I asked reception to ensure cleaners addressed it. Reception staff were pleasant, but lacking in local information, such as bus stops. On the hotel side, it was fairly good but not quite hitting the heights that I have seen at other Premier Inn hotels. The WiFI worked well only for some of the time I was here. I did check some reviews before I came, although too late to influence the booking decision. Many reviews were negative about the restaurant. Indeed, I think that the Premier Inn hotels with in-house Thyme restaurants tend to be the best. When a neighbouring restaurant is used, there seems to be a lack of working together, even though they are part of the same holding company. As a customer, this can led to a lot of buck passing, and a lack of taking responsibility by the hotel if things go wrong with the food, when the Meal Deal fee is paid to the hotel not the restaurant by the customer. The restaurant was less bad than I had feared. Indeed, the food itself was relatively good for both dinner and breakfast. The reports of others about very poor breakfast food were not echoed in my experience. Garlic mushrooms, fish and chips, lamb shank and English breakfast were all good quality. However, the restaurant service was shambolic – right out of Basil Fawlty’s highlights package. Why is dinner in the pub and breakfast in the restaurant? The best eating area is closed therefore in the evening. Why does a restaurant dinner have to be ordered at the bar? Why is there no hot breakfast buffet? Premier Inn should insist on this. Why did the restaurant run out of wine glasses at dinner and serve in plastic? A pint glass would be better if no wine glass available. I drank my water first that night, and then decanted my wine into the pint glass I had for my water, and used it again. Why were dishes brought to the wrong table repeatedly, and customers have to tell staff which table it was actually for? Why did the breakfast waiter lose my order, when I told him I was short of time? He made me 25 minutes late leaving the hotel, and rushing to just make my meeting on time. And why is Premier Inn doing nothing to sort out this restaurant despite repeated bad reviews of it, when the hotel is ultimately responsible for ensuring its guests have a good dining experience?

16 May 2018

speedlaura

Barnstaple, United Kingdom

Trip Type: Couples

"Great rooms, lowsy breakfast"

We stayed in a room on looking the river. The windows were great to block out the noise from outside. The bed was comfy and enjoyed the temperature of the bath and shower. Breakfast was a bit of a let down. Went for the full english but they couldn't provide hash browns and bubble and squeak and for a vegetarian doesn't give variety. You also have to be quite specific when you order.

12 May 2018

sarah_3939

wolverhampton

Trip Type: Couples

"Ok but not great"

Room was clean and tidy if rather small, not one of the better premier inns, probably owing to the fact that the building is quite old. The thing that really bugged us was the faint musty/damp smell in the room. After reading the reviews on the restaurant here we decided to steer clear and found an amazing Vietnamese 5 minutes away, plenty of local places for breakfast too.

30 Apr 2018

ChrisMoore

London, United Kingdom

Trip Type: Family

"Good Central Location"

Good central location, although car parking at the near by NCP's is expensive (£23 for any time over 6 hours) - the meter's around the hotel have three bands so check them out if you use them. we parked at the council car park (Trenchard Street) behind Colston centre) it was 60% cheaper - The hotel is attached to a pub, which although serves food is not that good (run out of first and second choice order on two occasions) - breakfast is taken in the pub and although you can eat as much as you want, is only 'OK' and nothing special. there are lots of restaurants near by so eating out is good. Rooms are as you would expect for a Premier Inn - clean, good bed, quite and the staff are good - the only thing that lets the place down is the pub/restaurant - this needs improvement although its location and the large seating area outside means the £'s keep rolling in.

29 Apr 2018

RyanLwilshire

Trip Type: Couples

"Unclean,over priced, unhelpful customer service."

Stayed in room 304 last night, the room was unclean with stains on the sofa and stains on the floor, the bed side table had coffee stains and a sticky sweetie like substance on it, the window had black spore mould around the window frames, and hairs in the bathroom on the tiled walls. This is frankly unacceptable, for £120.50 a night you expect for your room to be clean and presentable before you arrive. I was advised by reception that I had to call the premier Inn customer service line to make a complaint. I made the call to the number advised and was told there is nothing that could be done! This absolutely disgusting treatment of paying customers who had there nights stay ruined by the incompetence of the hotelier.

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Hotel description Shipshape, Bristol fashion, and so much more... It's all on your doorstep at the Premier Inn Hotel Bristol City Centre King Street. Based in the historic harbourside, you can walk to most of the major attractions, transport links and nightlife. Catch a show at the Bristol Hippodrome or Old Vic Theatre. Let off some steam at Brunel's pioneering ship, the SS Great Britain. Let your hair down at the Jazz Festival, Harbourside Festival or Balloon Fiesta. Then return and recharge in our onsite pub and extra-comfy beds.

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Mon – Sat 8am to 8pm & Sun 10am to 6pm. Calls cost 13p a minute plus any additional charges from your phone operator.

Bristol City Centre (King Street) hotel

This harbourside location is ideal for soaking up the vibrant, cosmopolitan thrills of Bristol

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Bristol City Centre (King Street) hotel

This harbourside location is ideal for soaking up the vibrant, cosmopolitan thrills of Bristol

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