Q: What’s the difference between Flex, Semi-Flex, Advance, Standard and Non-Flex rates?

Flex – Pay now or on arrival, fully refundable with free cancellation up to 1pm on the day of arrival . Our most flexible rate – you can cancel and get a full refund up to 1pm on the day of arrival. You can also amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Semi-Flex – Pay now, fully refundable with free cancellation up to three full days before arrival. Fairly flexible rate – you can cancel and get a full refund up to three full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Advance – Pay now, fully refundable with free cancellation up to 28 full days before arrival, free to amend thereafter until the day of arrival. Fairly flexible rate – you can cancel and get a full refund up to 28 full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Standard – Pay now, non-refundable. Free to amend booking at the same hotel up to 1pm on the day of arrival. Slightly flexible rate – you won’t be able to cancel and get a full refund, but you can amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Non-Flex – Pay now. No amends or refunds. Our least flexible rate – you won’t be able to cancel or amend your stay after booking.

Question 1

What is so special about Glastonbury?

Accepted Answer

Glastonbury is special for a lot of reasons—it has a mix of history and creativity. The town is steeped in myth, often linked with King Arthur and the Holy Grail, and is home to Glastonbury Tor, a hill topped with a medieval tower offering stunning views. It’s also known for its alternative vibe, with quirky shops, wellness centres and spiritual retreats. And of course, it’s home to the world-famous Glastonbury Festival, which brings in people from all over the globe. 

Question 2

Is Glastonbury worth visiting?

Accepted Answer

Yes, definitely! Glastonbury is a unique place to visit. Whether you're into history, music, nature or spirituality, there’s something here for you. From climbing the Tor and visiting the Abbey ruins to exploring the town’s vibrant shops and cafes, Glastonbury offers a mix of peaceful atmosphere and alternative culture that you won’t find anywhere else. 

Question 3

Is Glastonbury town worth visiting?

Accepted Answer

Absolutely. The town itself has a distinctive charm with its colourful high street full of independent shops, crystal stores and vegetarian cafes. There’s a relaxed, creative energy that draws artists and curious visitors alike. Even outside festival season, Glastonbury has a lot to offer—from the historic Glastonbury Abbey to the Chalice Well Gardens, it’s a great place for a weekend stay. 

Question 4

Why is Glastonbury so famous?

Accepted Answer

Glastonbury is famous for both the iconic Glastonbury Festival and its deep roots in history and myth. The festival is one of the biggest and most celebrated music events in the world, known for huge headliners and a diverse lineup of music, art and performance. The town itself is also famous for its links to ancient legends, such as King Arthur and Avalon. 

Question 5

How to spend a day in Glastonbury?

Accepted Answer

Start your day with a walk up Glastonbury Tor to enjoy panoramic views. Then head down to explore Glastonbury Abbey, where history meets peaceful gardens. Grab a coffee in one of the town’s quirky cafes—many offer veggie and vegan options. In the afternoon, wander the high street and pop into the unique shops selling everything from tarot cards to handmade crafts. You could also visit Chalice Well for some quiet reflection. End your day with a relaxing dinner at a local restaurant or an evening event if one’s on. 

Question 6

Can you walk around Glastonbury?

Accepted Answer

Yes, Glastonbury is very walkable. The town centre is compact and easy to explore on foot, with most attractions within walking distance. Walking up the Tor takes about 15–30 minutes depending on your pace, and it’s a popular part of any visit. There are also some lovely countryside walks around the town for those who enjoy being out in nature. 

Question 7

What to do in Glastonbury at night?

Accepted Answer

Evenings in Glastonbury are more laid-back than lively, but there's still plenty to enjoy. You can have a relaxed meal at one of the local pubs or restaurants, or check out any local music, poetry or storytelling events, which are often hosted in cosy venues or community spaces. Some spiritual centres offer evening workshops or meditations too.  

Question 8

What is Glastonbury Festival?

Accepted Answer

Glastonbury Festival is one of the world’s most famous music and performing arts festivals, held almost every year in Somerset, England. It's known for its massive scale, incredible variety of acts and vibrant atmosphere. While it’s most famous for big-name music headliners, the festival also celebrates dance, comedy, theatre, circus arts, spoken word, political talks and all kinds of creative expression. The festival usually takes place in late June, starting on a Wednesday and running through to Sunday night. People often arrive earlier in the week to set up and soak in the atmosphere before the main music acts begin. 

Question 9

Is Glastonbury family-friendly?

Accepted Answer

Yes, both the town and the festival can be very family-friendly. The town offers plenty for children to explore, from climbing the Tor and running around the Abbey grounds to enjoying nature in the local parks and gardens. Glastonbury Festival also has dedicated family areas with kid-friendly activities, shows and quieter camping spots. It’s well organised, and many families go year after year. 

Question 10

What’s the difference between Flex, Semi-Flex, Advance, Standard and Non-Flex rates?

Accepted Answer

Flex – Pay now or on arrival, fully refundable with free cancellation up to 1pm on the day of arrival. Our most flexible rate – you can cancel and get a full refund up to 1pm on the day of arrival. You can also amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Semi-Flex – Pay now, fully refundable with free cancellation up to three full days before arrival. Fairly flexible rate – you can cancel and get a full refund up to three full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Advance – Pay now, fully refundable with free cancellation up to 28 full days before arrival, free to amend thereafter until the day of arrival. Fairly flexible rate – you can cancel and get a full refund up to 28 full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Standard – Pay now, non-refundable. Free to amend booking at the same hotel up to 1pm on the day of arrival. Slightly flexible rate – you won’t be able to cancel and get a full refund, but you can amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Non-Flex – Pay now. No amends or refunds. Our least flexible rate – you won’t be able to cancel or amend your stay after booking.

Question 11

What time is check-in and checkout?

Accepted Answer

Our standard check-in time is 3pm. For an additional fee*, you can start your stay sooner with early check-in from 11am. Add early check-in to your stay while making your booking, or afterwards by managing your stay in your Premier Inn account. Early check-in is subject to availability and not available at all Premier Inn hotels.

Checkout is by 12 noon on your departure date. If luggage storage is available, our teams will be happy to store any bags for you if you’d like to check out before 12pm.

*Prices and times will vary depending on date and location.

Question 12

Can I check in early?

Accepted Answer

For an additional fee*, you can start your stay sooner with early check-in from 11am. Add early check-in to your stay while making your booking, or afterwards by managing your stay in your Premier Inn account. Early check-in is subject to availability and not available at all Premier Inn hotels.

*Prices and times will vary depending on date and location.

Question 13

What is Premier Inn CleanProtect™?

Accepted Answer

In 2020 we launched Premier Inn CleanProtect™, our rigorous, daily cleaning method that’s used throughout our UK & Ireland hotels. Developed in partnership with Diversey, a global leader in cleaning and hygiene products for the healthcare and hospitality industries, our promise seeks to give you extra peace of mind so you can always book and stay with confidence.

Check-in - minimising contact at reception and providing hand sanitiser in most public areas for peace of mind.

Bed linen and towels - laundering all our linen and towels at over 60°C to thermally disinfect them, so you can enjoy a great night’s sleep. We’ve also placed spare pillows in a zip-up bag, for extra peace of mind.

Equipping our teams - providing our team members with all the equipment and sanitisers they need, as well as always operating in the safest way possible for our teams and guests.

A generous serving of safety - you can relax knowing that enhanced cleaning measures are in place throughout our restaurants. Tables are cleaned between visits and contactless payment is in place too, so you can dine safely and comfortably with us every time.

Clean on request - if you'd like your room cleaned during your stay with us, just let us know at reception and use the handy door hanger on the back of your door by 12pm each day.

Question 14

What facilities are provided for customers with disabilities?

Accepted Answer

Most Premier Inns have specially-adapted rooms allowing easier access for customers with disabilities. If there is no specially-adapted room available at the hotel of your choice, we will be happy to offer you alternative accommodation at a nearby Premier Inn. If you have difficulty walking, but do not need a specially-adapted room, please feel free to request a room near reception on the ground floor for easy access.

If you'd like get in touch, you can reach out to our specialist team via email at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).

Question 15

Can I bring my pet to a Premier Inn hotel?

Accepted Answer

Unfortunately, with the exception of trained assistance dogs, we don't allow pets to stay at our hotels.

Premier Inn Glastonbury

5 Hotels found

Why Premier Inn?

We're everywhere

Super-comfy beds

Free Wi-Fi

Family friendly

Flexible rates

Unlimited breakfast

Things to do in Glastonbury

FAQs

About Glastonbury

Visiting Glastonbury

About Premier Inn

Explore other locations…