Frome hotel

ta-ratings-img(2279 reviews)
  • Premier Plus rooms

Want to watch lions and tigers at play? Just make the 15-minute drive to Longleat Safari Park

Hotel FacilitiesSee all

Free parking

Breakfast

Restaurant

Free Wi‑Fi

Accessible

Family rooms

Want to watch lions and tigers at play? Just make the 15-minute drive to Longleat Safari Park

  • Premier Plus rooms
Exterior of Premier Inn Hotel Frome

Parking at Premier Inn Frome hotel

Our rooms

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, wireless bedside chargers, iron, upgraded workspace and more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Wireless charging

See all facilities

Standard double

The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

Restaurant

Beefeater
Breakfast

Reviews for Premier Inn Frome hotel

1-2 of 2,279 reviews

"This hotel is staffed with the most amazing people!"
This hotel is staffed with the most amazing people! When the TV in one of the 3 rooms wasn't working, Cara went out of her way to get it repaired immediately. When she was unable to sort out the problem, she called on the housekeeper Sam, who attended immediately and was also fantastic. When the TV could not be easily mended, Cara arranged for us to move to another, equally gorgeous room. Both members of staff provided brilliant service and were so friendly and efficient throughout. Thank you both for making this family stay so special!
"Need to rethink Premier room upgrades"
Superior room, apparently upgraded. Reception has 2 self check in screens, the irony, one not working, the tiniest reception desk ,receptionist said they were not allowed a chair ! Meet and great is part of the hotel experience. Receptionists very helpful regarding not being valued, in my opinion Not enough dressing table space, lived out of suitcase, aircon lowest settings ridiculous, 19 ° ! Make up light mirror broken, hairdryer not working, offered a different room , but was just leaving to go out. Room was clean but lacked comfort, coffee tray in a cramped space. Air filter vent missing in bathroom, however bathroom really Clean! Bed comfy, as we're pillows. Room maid absolutely wonderful 💖
"Good location for a visit to Longleat but that’s about it."
Such a shame as premier inn hotels are usually of a good standard, not this one. Pre organised Room requirements not met, air conditioning broken, missing towels and creaky floors. Outdated and needs money spent on it. Beefeater next door was dirty and the staff were all miserable and unhelpful, got a takeaway instead. Breakfast slow, cold and not worth the money. Good location for a trip to Longleat but nothing round it to walk to.
"Great welcome and friendly service."
I would recommend this hotel to anyone. The staff are really friendly and are a true credit to the company. A massive thank you to becky. Her friendly smile and can do attitude was a great welcome when we arrived.
"Don't stay here."
No air con, loud extractor outside our window kept us up at night. Restaurant chairs are a mess and the carpet should be in a skip, Don't eat the fish and chips ad it's swimming in oil. Find somewhere else to stay.

See Reviews

on tripadvisor.com

Traveller reviews brought to you by

Location

Sleep Quality

Rooms

Service

Value

Cleanliness

Write Review

Hotel description

Hotel contact information

Phone: 0333 777 7269