Wells (Somerset) hotel

Enjoy the natural beauty of Wells, from the heights of Cheddar Gorge to the dramatic Wookey Hole caves

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TripAdvisor Traveller rating:

659 reviews

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Rowdens Road, Wells, Somerset BA5 1UA

Sat Nav Directions: BA5 1UA

Directions: Leave the A37 onto the A361 towards Shepton Mallet. Continue to follow the A361 into the A371 (Wells Road). Continue on the A371 for 4 miles towards Wells. Hotel is on the left.

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Transport and local information: Wells Cathedral 1 mile
Bishop's Barn 0.4 miles
The Bishops Palace and Gardens 0.7 mile
Cheddar Gorge 9 miles
Mendip Hills 10 miles
Wookey Hole Caves 2.4 miles

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Hotel Parking:

Chargeable on-site parking is available at £4 per day. Parking is managed by Horizon.

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1-5 of {{659 | number:0}} reviews

13 Dec 2020

EmilyLauren123

Kingsbridge, United Kingdom

Trip Type: Family

"Absolutely lovely hotel "

Really nice hotel, very clean and felt very covid safe. Friendly staff on reception. Nothing was too much trouble when needing more teabags and pillows from the reception. Will most definitely be returning.

6 Dec 2020

David C

Crewe, United Kingdom

Trip Type: Family

"Great hotel"

Paid £39 for room. Clean and Covid safe. Friendly staff comfy bed large tv great shower and all very clean. What more could you ask for. Great sleep. Only complaint is that windows don’t open but there is air conditioning Breakfast great. Served to table and hot Well done

4 Nov 2020

Tracy T

Basildon, United Kingdom

Trip Type: Couples

"Anniversary holiday from hell !!"

We stayed at this hotel for our 10th wedding anniversary, a nice break away and a relax, but this was not the case, whoever was in the room above us decided to make it the break from hell, after being awake on the first night, from 4am but not really wanting to go to the reception in my pyjamas to complain, I complained in the morning, the lady confirmed these people were checking out that day, so we thought that it would be ok, came back to get ready for our anniversary meal, and the noise was there from 7pm on the next night!! Then when we got back we had an hour or two of quiet then it started again, it was like the heavy footed people liked to dance around the room !! So then I spoke to two ladies the next morning, but when I complained to them they didn’t report it this time, but gave us a free breakfast for the next morning when we checked out, so then had a sleepless night on the next night too, was happy to check out on the Saturday and leave the hotel, so when I complained to the guest relations by email and phone, they refunded me one night of the money, apparently I hadn’t complained enough !! So apparently premier inn aren’t a good night guaranteed after all, normally it wouldn’t matter to me, but we really did have the few days ruined by these people above us, and that they never checked out at all, and they lied to us, and also never reported that I had complained a a couple of occasions, really disappointed, will never stay in another premier inn for the rest of my life !!!!!!!

20 Oct 2020

195claire

Kingston-upon-Hull, United Kingdom

Trip Type: Couples

"Good Hotel & Breakfast"

Stayed 2 nights for a short break. The first room we were allocated was room 112, which smelt of smoke the minute we walked in, even whilst wearing our face masks. I knew I wouldn’t be able to stay in this room, so went straight to reception who dealt with the issue efficiently & they relocated us further along the corridor. Fortunately the new room had no smell & was fine. The parking charge was reasonable, although a little tricky to use the app in the pouring rain whilst reading the instructions on the signs! The hotel isn’t too far from the quaint town centre & is opposite Morrison’s too. We booked breakfast & our time slot both mornings & couldn’t fault the food & service. Would recommend the hotel.

20 Oct 2020

Phil C C

Rushden, United Kingdom

Trip Type:

"Usual Premier Inn"

Very convenient location, and a large carpark. It was a bit of a faff to pay for parking (privately owned) as both the App and the Website wouldn't work. Eventually managed by phone. Room was clean and tidy, and staff very friendly and helpful.

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Hotel description Wells might be England's smallest city, but it's packed with history and stunning architecture - the perfect location for a culture-filled short break. While you're here, take a stroll through the tranquil gardens at the ancient Bishop's Palace, sample some delicious local Somerset cider or explore the mysterious Wookey Hole caves. After you've worked up an appetite exploring beautiful Somerset, it's time to treat yourself to dinner at Thyme restaurant and then drift off into a great night's sleep in your luxurious Hypnos bed.