We're a Force for Good

Every time a new hotel or restaurant opens, we’re joining a new community. We support and sponsor each team member at our new sites to volunteer three hours to a local cause that both they and local residents are passionate about. This can be anything from picking up litter to redecorating community centres or donating to food banks. It works for everyone – we learn more about the communities we’re part of, and the community gets to see more of who we really are.

We’ve been proudly supporting Great Ormond Street Hospital Children’s Charity (GOSH Charity) since 2012, hosting everything from bed-ins to fun runs and everything in between to help raise money for seriously ill children from across the UK.

Over the next five years, we’ve pledged £20 million towards the GOSH Charity Build it. Beat it. appeal, which is all in aid of building a world-leading Children’s Cancer Centre at Great Ormond Street Hospital to help transform children’s cancer care and save more lives.

We’re proud to serve high quality, great-tasting food and drink. That’s why we’re committed to improving the nutritional value of our menu by continuing to reduce sugar, salt and calories and will continue to develop inclusive menus for customers with a range of dietary needs. We will do this in a responsible and transparent way whilst maintaining great taste, quality and value for money for our guests. Not only this but we are striving to be a leader in our sector for delicious, appealing and healthier children’s food.

We donated over half a million meals worth of surplus food to charity in 2020 - one of many steps we’re taking towards the larger goal of cutting our food waste in half by 2030.

Thanks to our partnership with FareShare and The Real Junk Food Project  (TRJFP), our restaurants have donated over 140 tonnes of food to those in need, the equivalent of 335,000 meals.

Whitbread plc is passionate about using our scale and size to make a positive difference to people’s lives, our communities and the world in which we operate. Read our Environmental, Social and Governance Report

We know that diverse teams make winning teams. We’re committed to actively breaking down barriers to entry so that we can be an inclusive and representative employer. And once our team members are part of the Premier Inn family, we are committed to ensuring they feel represented and respected, regardless of how they identify.

Whether you're working with us, or enjoying our hospitality, our hotels and restaurants are the most welcoming places to be thanks to our friendly staff and how accessible our buildings are. We pride ourselves on making sure that every single person we work with, or serve, feels welcome.

With leading training and development programmes, we're a place you can really build your career. We support our team members to develop their careers through a range of  training opportunities, including our leading apprenticeship programmes, whatever their age or ability. We care about helping our team members be the best they can be through supporting cross functional and meaningful career development.

We want to ensure that everyone we work with feels welcome at Whitbread. Through listening genuinely to our team members, we are able to work to effectively support their physical and mental wellbeing.

Understanding where our products and services come from is necessary to ensure we are sourcing sustainably and respecting human rights throughout our supply chain. Our policies are crystal clear on this. We are incredibly proud of our strong supplier relationships and have clear and fair terms and conditions that we all work to.

In conjunction with the release of its 2022/23 ESG Report, the owner of Premier Inn provides further details of its step-by-step approach to achieving its net zero goals and announces that its net zero target is now validated by the Science-Based Targets initiative (SBTi).

As the UK’s biggest hospitality company welcoming millions of guests into our hotels and restaurants throughout the year, we recognise that without a visual cue, it can be difficult for people – including our team members – to identify or understand the daily barriers faced by people living with an invisible disability. That’s why this year, to mark Purple Tuesday, we’ve decided to adopt the Hidden Disabilities Sunflower as part of our Force for Good programme!