Worthing Seafront hotel

Checked in and found that I had selected standard room over my usual default setting of Plus. I returned to reception and asked for one of the available Plus rooms, but was told because I had entered the standard room and there was no housekeeping the room could not be resold and I would have to remain in standard. I had literally walked in the room looked around and walked back out. I settled for the standard room based on receptions response. The room was tired, it was in need of a deep clean, curtains had holes in them, under the bed were pull out single beds and uncovered quilts, mattress protectors, it look soiled but I only discovered this in the morning as I dropped a deodorant can which went under the bed. Bottom line, I have always been a Premier Inn advocate, yes I made a booking mistake, the standard room cost me £212 for one night, it was dirty, tired and in much need of a ln overhaul. I get these are frequent use rooms but you expect a certain standard and unfortunately on this occasion Worthing fell short of my expectations and value for money. Further more free underground parking has been replaced with £10 fee for 24 hours, no complimentary WiFi, no smarts app on the room TV, pillows felt budget… and so on. Yes it comes across as disgruntled but my error aside I feel my stay was not a pleasant one and I will be considering other alternatives in future.

The pillows were not very soft, bed was very comfortable. Unfortunately we were not told you have to ask for your room to be cleaned and made up and, despite asking and leaving the 'Please make up our room' sign on the door handle we returned to our room at 11pm to find it as it was when we left it. Very disappointing. The bathroom was very tacky, ceiling paint was flaking, toilet bowl was dirty and it was in need of a make over

Breakfast was 11/10!! Superb! The Chef working tirelessly hard in this hot weather was a lovely lady named Christine - Thank You Christine for a lovely breakfast. I only live in Worthing - but popping into the Premier Inn as a 'Walk in' is my quarter yearly treat! Thank You and Well Done

As always the beds are so comfy. But the staff were all without exception so kind and helpful. They work so hard and really deliver great service. The car park is excellent and next time we will definitely stay there again.

Fantastic location right opposite the sea. Very comfy bed, easy parking and very welcoming member of staff called Keith. Loved having our breakfast looking out to sea sat in the sunshine.