Q: What’s the difference between Flex, Semi-Flex, Advance, Standard and Non-Flex rates?

Flex – Pay now or on arrival, fully refundable with free cancellation up to 1pm on the day of arrival . Our most flexible rate – you can cancel and get a full refund up to 1pm on the day of arrival. You can also amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Semi-Flex – Pay now, fully refundable with free cancellation up to three full days before arrival. Fairly flexible rate – you can cancel and get a full refund up to three full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Advance – Pay now, fully refundable with free cancellation up to 28 full days before arrival, free to amend thereafter until the day of arrival. Fairly flexible rate – you can cancel and get a full refund up to 28 full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Standard – Pay now, non-refundable. Free to amend booking at the same hotel up to 1pm on the day of arrival. Slightly flexible rate – you won’t be able to cancel and get a full refund, but you can amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Non-Flex – Pay now. No amends or refunds. Our least flexible rate – you won’t be able to cancel or amend your stay after booking.

Question 1

Is it worth visiting Hereford?

Accepted Answer

Yes, Hereford is definitely worth visiting! This cathedral city in the West Midlands offers a unique blend of history and culture. It's an ideal destination for a relaxing city break or a base for exploring the scenic Wye Valley and Welsh borders. You can enjoy the stunning Hereford Cathedral, sample locally produced cider and food and discover the city’s independent shops. Whether you're into history, walking or simply taking it easy, Hereford has something for everyone! 

Question 2

What is Hereford known for?

Accepted Answer

Hereford is best known for its beautiful cathedral, which houses the Mappa Mundi – a rare medieval map of the world. The city is also famous for its cider production, with a strong heritage of apple growing and cider making. Hereford is also known for Hereford cattle, a globally recognised breed of beef cattle. 

Question 3

What is the closest airport to Hereford?

Accepted Answer

The closest major airport to Hereford is Birmingham Airport (BHX), located around 65 miles northeast of the city, offering a range of domestic and international flights. Other nearby airports include Bristol Airport, about 70 miles south and Cardiff Airport, roughly 75 miles southwest. 

Question 4

How big is Hereford?

Accepted Answer

Hereford is a small but lively city, offering the perfect mix of town and countryside. It’s easy to get around on foot or by bike, and you’ll find everything from local shops to peaceful green spaces. Despite its modest size, Hereford is the heart of Herefordshire, full of character, culture and a welcoming community vibe. 

Question 5

How do I spend a day in Hereford?

Accepted Answer

Spending a day in Hereford is a real treat! Start your morning with a visit to the stunning Hereford Cathedral, home to the famous Mappa Mundi and the Chained Library – both fascinating glimpses into the past. From there, take a stroll through the city centre, where you'll find independent shops, cosy cafés and lively markets. Then, enjoy a relaxed afternoon walking along the River Wye or exploring the Cider Museum. If you have time, the Black and White House Museum offers a great snapshot of the city's Tudor history.  

Question 6

Can you walk along the river in Hereford?

Accepted Answer

Yes, you definitely can – and it’s one of the nicest ways to experience the city! The River Wye runs right through Hereford, and there are several scenic walking paths along its banks. Whether you’re up for a gentle stroll or a longer walk, the riverside has something for everyone. One popular route starts near the Old Bridge and takes you past Victoria Bridge and Bishops Meadow – perfect for a peaceful break with beautiful views. You might even spot some local wildlife along the way! 

Question 7

Is Hereford near the sea?

Accepted Answer

Hereford isn’t near the sea – it’s tucked away in the beautiful countryside of Herefordshire, in the West Midlands. The nearest coastlines are about 1.5 to 2 hours away by car, either in South Wales or along the Bristol Channel.  

Question 8

Is there much to do in Hereford?

Accepted Answer

Yes, there’s plenty to do in Hereford! Whether you're into history, nature or just good food and drink, the city has something for everyone. Visit the iconic Hereford Cathedral, explore local museums or enjoy a riverside walk with views of the Wye. Foodies will love the independent cafés, markets and cider heritage, while families can enjoy parks and interactive attractions like the Waterworks Museum. And with the surrounding countryside right on your doorstep, there are loads of opportunities for walking, cycling and exploring nearby villages too.  

Question 9

What’s the difference between Flex, Semi-Flex, Advance, Standard and Non-Flex rates?

Accepted Answer

Flex – Pay now or on arrival, fully refundable with free cancellation up to 1pm on the day of arrival. Our most flexible rate – you can cancel and get a full refund up to 1pm on the day of arrival. You can also amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Semi-Flex – Pay now, fully refundable with free cancellation up to three full days before arrival. Fairly flexible rate – you can cancel and get a full refund up to three full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Advance – Pay now, fully refundable with free cancellation up to 28 full days before arrival, free to amend thereafter until the day of arrival. Fairly flexible rate – you can cancel and get a full refund up to 28 full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Standard – Pay now, non-refundable. Free to amend booking at the same hotel up to 1pm on the day of arrival. Slightly flexible rate – you won’t be able to cancel and get a full refund, but you can amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Non-Flex – Pay now. No amends or refunds. Our least flexible rate – you won’t be able to cancel or amend your stay after booking.

Question 10

What time is check-in and checkout?

Accepted Answer

Our standard check-in time is 3pm. For an additional fee*, you can start your stay sooner with early check-in from 11am. Add early check-in to your stay while making your booking, or afterwards by managing your stay in your Premier Inn account. Early check-in is subject to availability and not available at all Premier Inn hotels.

Checkout is by 12 noon on your departure date. If luggage storage is available, our teams will be happy to store any bags for you if you’d like to check out before 12pm.

*Prices and times will vary depending on date and location.

Question 11

Can I check in early?

Accepted Answer

For an additional fee*, you can start your stay sooner with early check-in from 11am. Add early check-in to your stay while making your booking, or afterwards by managing your stay in your Premier Inn account. Early check-in is subject to availability and not available at all Premier Inn hotels.

*Prices and times will vary depending on date and location.

Question 12

What is Premier Inn CleanProtect™?

Accepted Answer

In 2020 we launched Premier Inn CleanProtect™, our rigorous, daily cleaning method that’s used throughout our UK & Ireland hotels. Developed in partnership with Diversey, a global leader in cleaning and hygiene products for the healthcare and hospitality industries, our promise seeks to give you extra peace of mind so you can always book and stay with confidence.

Check-in - minimising contact at reception and providing hand sanitiser in most public areas for peace of mind.

Bed linen and towels - laundering all our linen and towels at over 60°C to thermally disinfect them, so you can enjoy a great night’s sleep. We’ve also placed spare pillows in a zip-up bag, for extra peace of mind.

Equipping our teams - providing our team members with all the equipment and sanitisers they need, as well as always operating in the safest way possible for our teams and guests.

A generous serving of safety - you can relax knowing that enhanced cleaning measures are in place throughout our restaurants. Tables are cleaned between visits and contactless payment is in place too, so you can dine safely and comfortably with us every time.

Clean on request - if you'd like your room cleaned during your stay with us, just let us know at reception and use the handy door hanger on the back of your door by 12pm each day.

Question 13

What facilities are provided for customers with disabilities?

Accepted Answer

Most Premier Inns have specially-adapted rooms allowing easier access for customers with disabilities. If there is no specially-adapted room available at the hotel of your choice, we will be happy to offer you alternative accommodation at a nearby Premier Inn. If you have difficulty walking, but do not need a specially-adapted room, please feel free to request a room near reception on the ground floor for easy access.

If you'd like get in touch, you can reach out to our specialist team via email at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).

Question 14

Can I bring my pet to a Premier Inn hotel?

Accepted Answer

Unfortunately, with the exception of trained assistance dogs, we don't allow pets to stay at our hotels.

Hotels in Hereford

2 Hotels found

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