Q: What’s the difference between Flex, Semi-Flex, Advance, Standard and Non-Flex rates?

Flex – Pay now or on arrival, fully refundable with free cancellation up to 1pm on the day of arrival . Our most flexible rate – you can cancel and get a full refund up to 1pm on the day of arrival. You can also amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Semi-Flex – Pay now, fully refundable with free cancellation up to three full days before arrival. Fairly flexible rate – you can cancel and get a full refund up to three full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Advance – Pay now, fully refundable with free cancellation up to 28 full days before arrival, free to amend thereafter until the day of arrival. Fairly flexible rate – you can cancel and get a full refund up to 28 full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Standard – Pay now, non-refundable. Free to amend booking at the same hotel up to 1pm on the day of arrival. Slightly flexible rate – you won’t be able to cancel and get a full refund, but you can amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Non-Flex – Pay now. No amends or refunds. Our least flexible rate – you won’t be able to cancel or amend your stay after booking.

Question 1

Is Yeovil worth a visit?

Accepted Answer

Yes, Yeovil is definitely worth a visit, especially if you're exploring Somerset or looking for a base to discover the wider region. It’s a lively market town with a rich history, great shopping and plenty of green spaces. You’ll find everything from aviation museums and theatres to scenic parks and nearby stately homes. It’s also close to the Jurassic Coast, making it a great spot for day trips to the beach or fossil hunting.

Question 2

What city is close to Yeovil?

Accepted Answer

Yeovil is surrounded by several towns and cities that are easy to reach. The closest city is Bath, about 35 miles away, known for its Roman baths and Georgian architecture. Bristol is also nearby, around 42 miles to the north. Other nearby towns include Sherborne, Dorchester and Taunton, all within a short drive and great for day trips.

Question 3

Is Yeovil a large town?

Accepted Answer

Yeovil is considered a medium-sized town. It’s the main commercial centre in South Somerset and has a wide range of amenities, including two railway stations, a hospital and lots of leisure venues. While it’s not a city, it has a busy town centre and serves as a hub for the surrounding villages.

Question 4

Why is Yeovil famous?

Accepted Answer

Yeovil is known for a few things:

Glove-making – It was once a major centre for leather gloves, which is why the local football team is nicknamed "The Glovers".

Aviation – Yeovil is home to Leonardo Helicopters, a major manufacturer of military aircraft.

Historic roots – It’s mentioned in the Domesday Book and has Saxon origins. The town also played a role in the English Civil War and has a long-standing market tradition.

Cultural references – Thomas Hardy referred to Yeovil as "Ivell" in his novels, and it inspired Stephen Potter’s Lifemanship books.

Question 5

Does Yeovil have a beach?

Accepted Answer

No, Yeovil doesn’t have a beach as it’s inland. However, it’s a great base for reaching the coast. Weymouth Beach, with its golden sands and traditional seaside fun, is about a 45-minute drive away. Lyme Regis and Charmouth are also nearby and perfect for fossil hunting. If you’re happy to drive, you can explore several beautiful spots along the Jurassic Coast.

Question 6

Does Yeovil have a market day?

Accepted Answer

Yes, Yeovil has a couple of regular markets:

Yeovil Independent Market – Usually held on the first Saturday of every month on Middle Street, featuring local traders, crafts and food stalls.

Traditional street market – Usually runs on Tuesdays and Fridays, offering clothing, household goods and fresh produce.

Question 7

What to do in Yeovil for adults?

Accepted Answer

There’s plenty for adults to enjoy in Yeovil:

Fleet Air Arm Museum – Just outside town, it’s one of the largest naval aviation museums in the world.

The Octagon Theatre – Catch a live show, from comedy to drama and musicals.

Yeovil Country Park & Ninesprings – Ideal for peaceful walks and nature spotting.

Montacute House – A stunning Elizabethan mansion nearby with gardens and art galleries.

Local pubs and restaurants – From cosy cafes to stylish eateries, there’s something for every taste.

Shopping and spa treatments – Spend a relaxing afternoon browsing or booking a pamper session.

Question 8

Is there anything to do in Yeovil?

Accepted Answer

Absolutely! Yeovil has a wide variety of things to do:

Museums – Fleet Air Arm Museum and Yeovil Railway Centre are great for history buffs.

Parks and gardens – Ninesprings and Tintinhull Garden are perfect for outdoor lovers.

Entertainment – Bowling, cinema and live shows at Westlands Entertainment Venue.

Events – Seasonal festivals, markets and local fairs keep the calendar lively.

Nearby attractions – Day trips to Sherborne Abbey, Ham Hill Country Park, and the Jurassic Coast are easy from Yeovil.

Question 9

What’s the difference between Flex, Semi-Flex, Advance, Standard and Non-Flex rates?

Accepted Answer

Flex – Pay now or on arrival, fully refundable with free cancellation up to 1pm on the day of arrival. Our most flexible rate – you can cancel and get a full refund up to 1pm on the day of arrival. You can also amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Semi-Flex – Pay now, fully refundable with free cancellation up to three full days before arrival. Fairly flexible rate – you can cancel and get a full refund up to three full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Advance – Pay now, fully refundable with free cancellation up to 28 full days before arrival, free to amend thereafter until the day of arrival. Fairly flexible rate – you can cancel and get a full refund up to 28 full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Standard – Pay now, non-refundable. Free to amend booking at the same hotel up to 1pm on the day of arrival. Slightly flexible rate – you won’t be able to cancel and get a full refund, but you can amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Non-Flex – Pay now. No amends or refunds. Our least flexible rate – you won’t be able to cancel or amend your stay after booking.

Question 10

What time is check-in and checkout?

Accepted Answer

Our standard check-in time is 3pm. For an additional fee*, you can start your stay sooner with early check-in from 11am. Add early check-in to your stay while making your booking, or afterwards by managing your stay in your Premier Inn account. Early check-in is subject to availability and not available at all Premier Inn hotels.

Checkout is by 12 noon on your departure date. If luggage storage is available, our teams will be happy to store any bags for you if you’d like to check out before 12pm.

*Prices and times will vary depending on date and location.

Question 11

Can I check in early?

Accepted Answer

For an additional fee*, you can start your stay sooner with early check-in from 11am. Add early check-in to your stay while making your booking, or afterwards by managing your stay in your Premier Inn account. Early check-in is subject to availability and not available at all Premier Inn hotels.

*Prices and times will vary depending on date and location.

Question 12

What is Premier Inn CleanProtect™?

Accepted Answer

In 2020 we launched Premier Inn CleanProtect™, our rigorous, daily cleaning method that’s used throughout our UK & Ireland hotels. Developed in partnership with Diversey, a global leader in cleaning and hygiene products for the healthcare and hospitality industries, our promise seeks to give you extra peace of mind so you can always book and stay with confidence.

Check-in - minimising contact at reception and providing hand sanitiser in most public areas for peace of mind.

Bed linen and towels - laundering all our linen and towels at over 60°C to thermally disinfect them, so you can enjoy a great night’s sleep. We’ve also placed spare pillows in a zip-up bag, for extra peace of mind.

Equipping our teams - providing our team members with all the equipment and sanitisers they need, as well as always operating in the safest way possible for our teams and guests.

A generous serving of safety - you can relax knowing that enhanced cleaning measures are in place throughout our restaurants. Tables are cleaned between visits and contactless payment is in place too, so you can dine safely and comfortably with us every time.

Clean on request - if you'd like your room cleaned during your stay with us, just let us know at reception and use the handy door hanger on the back of your door by 12pm each day.

Question 13

What facilities are provided for customers with disabilities?

Accepted Answer

Most Premier Inns have specially-adapted rooms allowing easier access for customers with disabilities. If there is no specially-adapted room available at the hotel of your choice, we will be happy to offer you alternative accommodation at a nearby Premier Inn. If you have difficulty walking, but do not need a specially-adapted room, please feel free to request a room near reception on the ground floor for easy access.

If you'd like get in touch, you can reach out to our specialist team via email at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).

Question 14

Can I bring my pet to a Premier Inn hotel?

Accepted Answer

Unfortunately, with the exception of trained assistance dogs, we don't allow pets to stay at our hotels.

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