Q: What’s the difference between Flex, Semi-Flex, Advance, Standard and Non-Flex rates?

Flex – Pay now or on arrival, fully refundable with free cancellation up to 1pm on the day of arrival . Our most flexible rate – you can cancel and get a full refund up to 1pm on the day of arrival. You can also amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Semi-Flex – Pay now, fully refundable with free cancellation up to three full days before arrival. Fairly flexible rate – you can cancel and get a full refund up to three full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Advance – Pay now, fully refundable with free cancellation up to 28 full days before arrival, free to amend thereafter until the day of arrival. Fairly flexible rate – you can cancel and get a full refund up to 28 full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Standard – Pay now, non-refundable. Free to amend booking at the same hotel up to 1pm on the day of arrival. Slightly flexible rate – you won’t be able to cancel and get a full refund, but you can amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Non-Flex – Pay now. No amends or refunds. Our least flexible rate – you won’t be able to cancel or amend your stay after booking.

Question 1

Why is Peterborough a great place for a city break?

Accepted Answer

Peterborough is a great place for a city break, with interesting history and shopping options.

Premier Inn have hotels in Peterborough ideally placed to explore the city and the surrounding Cambridgeshire countryside. The Norman Cathedral and Peterborough museum are a short walk from our accommodation, and the city market is a great place to pick up some local produce to take back to your hotel in Peterborough for an evening snack.

And you can see the sights on a budget, with our cheap hotels in Peterborough centrally located to provide excellent public transport access.

Question 2

Is Peterborough worth visiting?

Accepted Answer

Yes, Peterborough is worth visiting, especially for its mix of history, heritage and green spaces. The city is home to the stunning Peterborough Cathedral, plenty of scenic parks, riverside walks and family-friendly attractions. Its location in the East of England makes it a convenient stop for travellers exploring the region, and there's a good variety of museums, shopping and events to enjoy throughout the year. 

Question 3

What is Peterborough famous for?

Accepted Answer

Peterborough is most famous for its cathedral, which dates back to the 12th century. The city is also known for the Flag Fen Archaeology Park, a significant Bronze Age site with prehistoric artefacts and ancient causeways. Peterborough is also recognised for its railway heritage and as a growing commuter hub due to its excellent transport link. 

Question 4

Is there anything to do in Peterborough?

Accepted Answer

Yes, there’s plenty to do in Peterborough! You can explore historic sites like Peterborough Cathedral and Flag Fen, visit the Peterborough Museum or enjoy the outdoors in Nene Park. The city has a lively theatre scene, regular markets and a variety of restaurants and shops.  

Question 5

How do I spend a day in Peterborough for free?

Accepted Answer

Start with a visit to Peterborough Cathedral, which is free to enter and offers guided tours. Take a stroll through the Cathedral Precincts and city centre, then head to Nene Park or Ferry Meadows, where you can walk, picnic or watch wildlife. The Peterborough Museum often has free exhibitions, and the city centre frequently hosts free events or open-air performances.  

Question 6

Is Peterborough a walkable city?

Accepted Answer

Yes, Peterborough is a walkable city, particularly in the town centre where many key attractions, shops and restaurants are close together. The city is also well-connected with footpaths and cycle routes, especially through Nene Park and along the River Nene. While some areas may be better accessed by bus or bike, much can easily be explored on foot. 

Question 7

What is Peterborough town centre like?

Accepted Answer

Peterborough’s town centre has a great mix of the old and the new. At the centre is Cathedral Square, where you’ll find plenty of shops, cafes and restaurants, and it’s often lively with events or markets going on. The area around the cathedral gives it a historic feel, while Queensgate Shopping Centre has loads of popular high street stores. It’s easy to get around on foot, and there are some lovely green spots like the Cathedral Gardens to relax in.  

Question 8

What’s the difference between Flex, Semi-Flex, Advance, Standard and Non-Flex rates?

Accepted Answer

Flex – Pay now or on arrival, fully refundable with free cancellation up to 1pm on the day of arrival. Our most flexible rate – you can cancel and get a full refund up to 1pm on the day of arrival. You can also amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Semi-Flex – Pay now, fully refundable with free cancellation up to three full days before arrival. Fairly flexible rate – you can cancel and get a full refund up to three full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Advance – Pay now, fully refundable with free cancellation up to 28 full days before arrival, free to amend thereafter until the day of arrival. Fairly flexible rate – you can cancel and get a full refund up to 28 full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Standard – Pay now, non-refundable. Free to amend booking at the same hotel up to 1pm on the day of arrival. Slightly flexible rate – you won’t be able to cancel and get a full refund, but you can amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Non-Flex – Pay now. No amends or refunds. Our least flexible rate – you won’t be able to cancel or amend your stay after booking.

Question 9

What time is check-in and checkout?

Accepted Answer

Our standard check-in time is 3pm. For an additional fee*, you can start your stay sooner with early check-in from 11am. Add early check-in to your stay while making your booking, or afterwards by managing your stay in your Premier Inn account. Early check-in is subject to availability and not available at all Premier Inn hotels.

Checkout is by 12 noon on your departure date. If luggage storage is available, our teams will be happy to store any bags for you if you’d like to check out before 12pm.

*Prices and times will vary depending on date and location.

Question 10

Can I check in early?

Accepted Answer

For an additional fee*, you can start your stay sooner with early check-in from 11am. Add early check-in to your stay while making your booking, or afterwards by managing your stay in your Premier Inn account. Early check-in is subject to availability and not available at all Premier Inn hotels.

*Prices and times will vary depending on date and location.

Question 11

What is Premier Inn CleanProtect™?

Accepted Answer

In 2020 we launched Premier Inn CleanProtect™, our rigorous, daily cleaning method that’s used throughout our UK & Ireland hotels. Developed in partnership with Diversey, a global leader in cleaning and hygiene products for the healthcare and hospitality industries, our promise seeks to give you extra peace of mind so you can always book and stay with confidence.

Check-in - minimising contact at reception and providing hand sanitiser in most public areas for peace of mind.

Bed linen and towels - laundering all our linen and towels at over 60°C to thermally disinfect them, so you can enjoy a great night’s sleep. We’ve also placed spare pillows in a zip-up bag, for extra peace of mind.

Equipping our teams - providing our team members with all the equipment and sanitisers they need, as well as always operating in the safest way possible for our teams and guests.

A generous serving of safety - you can relax knowing that enhanced cleaning measures are in place throughout our restaurants. Tables are cleaned between visits and contactless payment is in place too, so you can dine safely and comfortably with us every time.

Clean on request - if you'd like your room cleaned during your stay with us, just let us know at reception and use the handy door hanger on the back of your door by 12pm each day.

Question 12

What facilities are provided for customers with disabilities?

Accepted Answer

Most Premier Inns have specially-adapted rooms allowing easier access for customers with disabilities. If there is no specially-adapted room available at the hotel of your choice, we will be happy to offer you alternative accommodation at a nearby Premier Inn. If you have difficulty walking, but do not need a specially-adapted room, please feel free to request a room near reception on the ground floor for easy access.

If you'd like get in touch, you can reach out to our specialist team via email at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).

Question 13

Can I bring my pet to a Premier Inn hotel?

Accepted Answer

Unfortunately, with the exception of trained assistance dogs, we don't allow pets to stay at our hotels.

Premier Inn Peterborough

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