Q: What’s the difference between Flex, Semi-Flex, Advance, Standard and Non-Flex rates?

Flex – Pay now or on arrival, fully refundable with free cancellation up to 1pm on the day of arrival . Our most flexible rate – you can cancel and get a full refund up to 1pm on the day of arrival. You can also amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Semi-Flex – Pay now, fully refundable with free cancellation up to three full days before arrival. Fairly flexible rate – you can cancel and get a full refund up to three full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Advance – Pay now, fully refundable with free cancellation up to 28 full days before arrival, free to amend thereafter until the day of arrival. Fairly flexible rate – you can cancel and get a full refund up to 28 full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Standard – Pay now, non-refundable. Free to amend booking at the same hotel up to 1pm on the day of arrival. Slightly flexible rate – you won’t be able to cancel and get a full refund, but you can amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Non-Flex – Pay now. No amends or refunds. Our least flexible rate – you won’t be able to cancel or amend your stay after booking.

Question 1

Is Ramsgate worth visiting?

Accepted Answer

Definitely! Ramsgate is a lively seaside town in Kent with a beautiful sandy beach, a bustling harbour and plenty of history to discover. It’s got a relaxed coastal vibe that makes it perfect for a weekend break or a longer stay. You can enjoy leisurely walks along the seafront, explore its quirky independent shops and cafes or take in the town’s Georgian and Regency architecture. It’s also a great base for exploring the wider Thanet area, with Margate and Broadstairs just a short hop away.

Question 2

Why is Ramsgate famous?

Accepted Answer

Ramsgate is best known for its Royal Harbour, the only one in the UK to hold the royal title, granted by King George IV in 1821. It’s also famous for its golden sandy beach, Victorian architecture and fascinating wartime history – particularly the Ramsgate Tunnels, which sheltered thousands during World War II. The town has a strong maritime heritage and its position on the Kent coast has made it an important seaside destination for centuries.

Question 3

Does Ramsgate have a market?

Accepted Answer

Yes, Ramsgate hosts a weekly market where you’ll find a mix of fresh produce, clothing, gifts and homeware. In addition to the regular market, there are often pop-up food and craft stalls in the town centre and along the seafront, especially in summer months and around special events.

Question 4

Is Ramsgate a big town?

Accepted Answer

Ramsgate isn’t huge, but it’s not tiny either, the town has everything you’d expect like shops, restaurants, cafes and places to go out in the evening, but it’s still easy to get around without feeling overwhelming. You can wander from the beach to the harbour and into the town centre all on foot, which makes it perfect for a weekend break.

Question 5

What to do in Ramsgate for adults?

Accepted Answer

Adults will find loads to enjoy in Ramsgate. You can start with a stroll around the Royal Harbour, lined with cafes and bars – perfect for a relaxed afternoon drink. History lovers will enjoy the Ramsgate Tunnels or the Maritime Museum, while those after something livelier can head to one of the town’s pubs or live music venues in the evening. You might also enjoy sailing, paddleboarding or cycling along the Viking Coastal Trail. For a more laid-back day, a beach picnic with fresh local seafood and a walk along the clifftop paths makes for a perfect escape.

Question 6

Is Ramsgate a good beach?

Accepted Answer

Yes, Ramsgate Main Sands is one of Kent’s best beaches. It’s sandy, spacious, and ideal for swimming, sunbathing or just relaxing with a book. The beach is family-friendly, with plenty of nearby facilities and seaside amusements. Being right next to the town and harbour, it’s very accessible too, so you can easily pop between the beach and local cafes or shops.

Question 7

Does Ramsgate have a pier?

Accepted Answer

Ramsgate doesn’t have a traditional seaside pier, but it does have a long pier-like arm as part of its Royal Harbour. You can walk along the Harbour Parade and marina, enjoying the sea views and watching boats come and go. While it’s not a pier with amusements, it’s a great place for a stroll by the water.

Question 8

What is there to do in Ramsgate?

Accepted Answer

There’s plenty to fill your days in Ramsgate. Explore the Ramsgate Tunnels to get a sense of its wartime past, enjoy a boat trip from the Royal Harbour or relax on Ramsgate Main Sands. Art lovers can visit the town’s galleries, while foodies will love the mix of seafood restaurants, cosy cafes and harbour-side bars. You can also follow the scenic clifftop paths for coastal views or hop on the Viking Coastal Trail for a cycling adventure.

Question 9

What’s the difference between Flex, Semi-Flex, Advance, Standard and Non-Flex rates?

Accepted Answer

Flex – Pay now or on arrival, fully refundable with free cancellation up to 1pm on the day of arrival. Our most flexible rate – you can cancel and get a full refund up to 1pm on the day of arrival. You can also amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Semi-Flex – Pay now, fully refundable with free cancellation up to three full days before arrival. Fairly flexible rate – you can cancel and get a full refund up to three full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Advance – Pay now, fully refundable with free cancellation up to 28 full days before arrival, free to amend thereafter until the day of arrival. Fairly flexible rate – you can cancel and get a full refund up to 28 full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Standard – Pay now, non-refundable. Free to amend booking at the same hotel up to 1pm on the day of arrival. Slightly flexible rate – you won’t be able to cancel and get a full refund, but you can amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Non-Flex – Pay now. No amends or refunds. Our least flexible rate – you won’t be able to cancel or amend your stay after booking.

Question 10

What time is check-in and checkout?

Accepted Answer

Our standard check-in time is 3pm. For an additional fee*, you can start your stay sooner with early check-in from 11am. Add early check-in to your stay while making your booking, or afterwards by managing your stay in your Premier Inn account. Early check-in is subject to availability and not available at all Premier Inn hotels.

Checkout is by 12 noon on your departure date. If luggage storage is available, our teams will be happy to store any bags for you if you’d like to check out before 12pm.

*Prices and times will vary depending on date and location.

Question 11

Can I check in early?

Accepted Answer

For an additional fee*, you can start your stay sooner with early check-in from 11am. Add early check-in to your stay while making your booking, or afterwards by managing your stay in your Premier Inn account. Early check-in is subject to availability and not available at all Premier Inn hotels.

*Prices and times will vary depending on date and location.

Question 12

What is Premier Inn CleanProtect™?

Accepted Answer

In 2020 we launched Premier Inn CleanProtect™, our rigorous, daily cleaning method that’s used throughout our UK & Ireland hotels. Developed in partnership with Diversey, a global leader in cleaning and hygiene products for the healthcare and hospitality industries, our promise seeks to give you extra peace of mind so you can always book and stay with confidence.

Check-in - minimising contact at reception and providing hand sanitiser in most public areas for peace of mind.

Bed linen and towels - laundering all our linen and towels at over 60°C to thermally disinfect them, so you can enjoy a great night’s sleep. We’ve also placed spare pillows in a zip-up bag, for extra peace of mind.

Equipping our teams - providing our team members with all the equipment and sanitisers they need, as well as always operating in the safest way possible for our teams and guests.

A generous serving of safety - you can relax knowing that enhanced cleaning measures are in place throughout our restaurants. Tables are cleaned between visits and contactless payment is in place too, so you can dine safely and comfortably with us every time.

Clean on request - if you'd like your room cleaned during your stay with us, just let us know at reception and use the handy door hanger on the back of your door by 12pm each day.

Question 13

What facilities are provided for customers with disabilities?

Accepted Answer

Most Premier Inns have specially-adapted rooms allowing easier access for customers with disabilities. If there is no specially-adapted room available at the hotel of your choice, we will be happy to offer you alternative accommodation at a nearby Premier Inn. If you have difficulty walking, but do not need a specially-adapted room, please feel free to request a room near reception on the ground floor for easy access.

If you'd like get in touch, you can reach out to our specialist team via email at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).

Question 14

Can I bring my pet to a Premier Inn hotel?

Accepted Answer

Unfortunately, with the exception of trained assistance dogs, we don't allow pets to stay at our hotels.

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