Q: What’s the difference between Flex, Semi-Flex, Advance, Standard and Non-Flex rates?

Flex – Pay now or on arrival, fully refundable with free cancellation up to 1pm on the day of arrival . Our most flexible rate – you can cancel and get a full refund up to 1pm on the day of arrival. You can also amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Semi-Flex – Pay now, fully refundable with free cancellation up to three full days before arrival. Fairly flexible rate – you can cancel and get a full refund up to three full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Advance – Pay now, fully refundable with free cancellation up to 28 full days before arrival, free to amend thereafter until the day of arrival. Fairly flexible rate – you can cancel and get a full refund up to 28 full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Standard – Pay now, non-refundable. Free to amend booking at the same hotel up to 1pm on the day of arrival. Slightly flexible rate – you won’t be able to cancel and get a full refund, but you can amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Non-Flex – Pay now. No amends or refunds. Our least flexible rate – you won’t be able to cancel or amend your stay after booking.

Question 1

Is Hounslow close to Heathrow?

Accepted Answer

Yes, Hounslow is very close to Heathrow Airport, in fact, it’s one of the nearest major London boroughs to it. Depending on where you are in Hounslow, Heathrow is just a 10–15-minute drive or Tube ride away, making it a super convenient base if you’re travelling in or out of London.  

Question 2

Why is Hounslow famous?

Accepted Answer

Hounslow is known for being a vibrant area of West London and for its close proximity to Heathrow Airport. Historically, it was once a key stopping point for travellers heading west out of London during the coaching era. More recently, it's been associated with the airline industry due to its location near Heathrow. Also, nearby attractions like Osterley Park, a grand National Trust property and the River Thames add to its appeal. 

Question 3

Is Hounslow worth visiting?

Accepted Answer

Hounslow is a great place to experience West London life without the crowds of the city centre. You can visit Osterley Park and House for history and a peaceful stroll, explore Hounslow Heath for some nature or just wander through the town centre to find shops, restaurants and markets. Plus, its location near Heathrow and on the Tube line makes it a convenient stop before or after a flight. 

Question 4

Is there anything to do in Hounslow?

Accepted Answer

Yes, there’s more to do in Hounslow than you might think! You can explore Osterley Park and House, a stunning Georgian estate with gardens, walking trails and a historic mansion. Nature lovers can also check out Hounslow Heath, once a wild, windswept area that's now a peaceful spot for walks and birdwatching. In town, there are shopping centres like the Treaty Centre, a cinema, local markets and a mix of global cuisines to try.  

Question 5

Is Hounslow a good night out?

Accepted Answer

Hounslow isn’t known for a wild nightlife scene, but there’s still a good selection of pubs, bars and lounges for a more relaxed evening out. A few venues stay open late, and there’s a cinema for evening entertainment too. For a bigger night out, you’re only a short Tube or Uber ride away from areas like Richmond, Ealing or even central London, where the nightlife really kicks off. 

Question 6

Does the tube go to Hounslow?

Accepted Answer

Yes, Hounslow is very well connected by the London Underground. The Piccadilly Line serves three stations in the borough: 

Hounslow West

Hounslow Central

Hounslow East

This means you can get to central London in around 30–40 minutes and to Heathrow in under 15.  

Question 7

Which city is close to Hounslow?

Accepted Answer

Hounslow is in Greater London, so technically it’s part of London itself. But if you’re looking for nearby cities or major towns, some close options include: 

Kingston upon Thames – known for its riverside walks, shopping and historic market.

Richmond – home to Richmond Park and a lovely high street with shops, cafes and pubs.

Ealing – a leafy part of West London with good shopping and eating spots.

Slough and Staines-upon-Thames – outside London, but reachable by car or train for a day trip.

Question 8

What’s the difference between Flex, Semi-Flex, Advance, Standard and Non-Flex rates?

Accepted Answer

Flex – Pay now or on arrival, fully refundable with free cancellation up to 1pm on the day of arrival. Our most flexible rate – you can cancel and get a full refund up to 1pm on the day of arrival. You can also amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Semi-Flex – Pay now, fully refundable with free cancellation up to three full days before arrival. Fairly flexible rate – you can cancel and get a full refund up to three full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Advance – Pay now, fully refundable with free cancellation up to 28 full days before arrival, free to amend thereafter until the day of arrival. Fairly flexible rate – you can cancel and get a full refund up to 28 full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Standard – Pay now, non-refundable. Free to amend booking at the same hotel up to 1pm on the day of arrival. Slightly flexible rate – you won’t be able to cancel and get a full refund, but you can amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Non-Flex – Pay now. No amends or refunds. Our least flexible rate – you won’t be able to cancel or amend your stay after booking.

Question 9

What time is check-in and checkout?

Accepted Answer

Our standard check-in time is 3pm. For an additional fee*, you can start your stay sooner with early check-in from 11am. Add early check-in to your stay while making your booking, or afterwards by managing your stay in your Premier Inn account. Early check-in is subject to availability and not available at all Premier Inn hotels.

Checkout is by 12 noon on your departure date. If luggage storage is available, our teams will be happy to store any bags for you if you’d like to check out before 12pm.

*Prices and times will vary depending on date and location.

Question 10

Can I check in early?

Accepted Answer

For an additional fee*, you can start your stay sooner with early check-in from 11am. Add early check-in to your stay while making your booking, or afterwards by managing your stay in your Premier Inn account. Early check-in is subject to availability and not available at all Premier Inn hotels.

*Prices and times will vary depending on date and location.

Question 11

What is Premier Inn CleanProtect™?

Accepted Answer

In 2020 we launched Premier Inn CleanProtect™, our rigorous, daily cleaning method that’s used throughout our UK & Ireland hotels. Developed in partnership with Diversey, a global leader in cleaning and hygiene products for the healthcare and hospitality industries, our promise seeks to give you extra peace of mind so you can always book and stay with confidence.

Check-in - minimising contact at reception and providing hand sanitiser in most public areas for peace of mind.

Bed linen and towels - laundering all our linen and towels at over 60°C to thermally disinfect them, so you can enjoy a great night’s sleep. We’ve also placed spare pillows in a zip-up bag, for extra peace of mind.

Equipping our teams - providing our team members with all the equipment and sanitisers they need, as well as always operating in the safest way possible for our teams and guests.

A generous serving of safety - you can relax knowing that enhanced cleaning measures are in place throughout our restaurants. Tables are cleaned between visits and contactless payment is in place too, so you can dine safely and comfortably with us every time.

Clean on request - if you'd like your room cleaned during your stay with us, just let us know at reception and use the handy door hanger on the back of your door by 12pm each day.

Question 12

What facilities are provided for customers with disabilities?

Accepted Answer

Most Premier Inns have specially-adapted rooms allowing easier access for customers with disabilities. If there is no specially-adapted room available at the hotel of your choice, we will be happy to offer you alternative accommodation at a nearby Premier Inn. If you have difficulty walking, but do not need a specially-adapted room, please feel free to request a room near reception on the ground floor for easy access.

If you'd like get in touch, you can reach out to our specialist team via email at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).

Question 13

Can I bring my pet to a Premier Inn hotel?

Accepted Answer

Unfortunately, with the exception of trained assistance dogs, we don't allow pets to stay at our hotels.

Hotels in Hounslow

2 Hotels found

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