Nuremberg City Nordost hotel

The price does not meet the conditions. Most rooms face the busy highway. Windows and walls are not soundproofed. How it was possible to install such windows in this location is a mystery to me?🤔 I've had much better sleep in some hostels than in this hotel. Room 202

This was a budget stopover so I only expected the minimum. The welcome was excellent, so friendly and helpful. Lobby area clean and warm. This hotel is next to the U Bahn station. The room was clean and fresh. Yes it was compact. But for the rate very good. Only downside was the washbasin plug was dirty and the water didn't drain well. A minor issue.

The initial room we were assigned had hair in the bed. In the second room, the toilet was not properly cleaned. By the time I noticed the issue with the toilet, my baby was already asleep, making it impossible to switch rooms. Moreover, due to my child sleeping, I couldn't allow any staff to come in and check the toilet. Unfortunately, the air conditioning was also out of order, and the window faced a heavily trafficked street. During check-out, I attempted to advantage of my "Goodnight Guarantee" but had to engage in a lengthy discussion with the receptionist, who regrettably displayed extreme unfriendliness and lacked understanding regarding our inability to grant access the previous night due to my sleeping child. After approximately 15 minutes of debate, another staff member intervened and assured us of a refund. However, it has now been two weeks, and we are yet to receive the reimbursement. As for breakfast, I'd suggest skipping it – let's just say the Tetra Pak eggs weren't appetizing.

I stayed at other Premiere Inns previously and on this trip. They are typically fine for budget minded traveling. Unfortunately, this one was the worst. The primary issue was that I specifically booked hotels based on having air conditioning, which the website states they have. We checked in on a very hot day with temperatures over 31 C (90 F).. We went to our room and could not get the AC to blow cold air. We went to the desk to ask for instruction, and the staff member told us the AC was not working. Mind you, NOTHING was mentioned when we checked in. The solution was offering us a bottle of water and a top sheet. That was the ONLY recompense. The window swings completely open over the bed so you need to be aware to not smash yourself against the sharp heavy window corners when awakening and it had no screens to prevent animals from entering. The hotel sits on a major travel route with police and traffic noise all night. It is also a tall building that is in direct sunlight the entire day. The AC was not fixed for the two nights we were there. What is worse is that previous reviews mentioned broken air conditioning the previous summer, which makes one suspicious as to whether it ever functions! Additionally, there is an extremely odd bathroom setup with the toilet in a small closet (smaller than a typical public stall) in the entry area of the room, while the sink and shower are in an offset in the room itself. If you are claustrophobic, I can't imagine being able to use the toilet. Also the only way to leave the toilet area is to touch the door knob without washing your hands. There is a bus stop out front and we found adequate parking in June.. However, when accessing the parking lot, one needs to stop on the sidewalk to get a ticket and there often are pedestrians in the way due to the bus stop. Having said that, the room was clean and the price was very low. However, I could not get more than a few hours of fitful sleep, so I would not stay here again. A truly miserable stay!

Parking is appalling, it only has 30 spaces apparently so suggest you parka block away in the dodgiest parking I've ever seen. Did not stay. Staff would not answer parking request, or call button, or phone. Unsafe for women and lone travellers as area behind is dark and not an easily accessible reception through closed road.